• Report: #909400

Complaint Review: first data global leasing/merchant services

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  • Submitted: Tue, July 10, 2012
  • Updated: Sat, July 14, 2012

  • Reported By: rippedoff — vista Colorado United States of America
first data global leasing/merchant services
4000 Coral Ridge Drive internet, Florida United States of America

first data global leasing/merchant services rude customer service representatives, high credit card procsing fees , mistakes with batching out and posting of our money , bad equipment , long drawn out contracts for obsolete equipment . internet , Florida

*Consumer Comment: You Are Dealing With The Wrong Company

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THis company is horrible ! they make mistakes with your batchout on their end and then do not do a single thing to correct it . their customer sservice is non-existent  , when i called to talk to them they sounded bored and uninterested, you can spend up to an hour or more to get one answer . the phones they use for customer assistance are faulty , can barely hear what they are saying ,broken up conversations ,etc .

their prices per transaction are the highest and once you sign the contract with them , BEware ! you can't get out of it ! the credit card machine they Make you buy is only set to work with fdgl and once you buy it and want to change to a different company you cannot use the same credit card machine , even though i spent four years buying the thing !! absolutely horrible , horrible all the way around !

This report was posted on Ripoff Report on 07/10/2012 11:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/first-data-global-leasingmerchant-services/internet-Florida-33065/first-data-global-leasingmerchant-services-rude-customer-service-representatives-high-cr-909400. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

You Are Dealing With The Wrong Company

AUTHOR: Ray At Tampabay Merchant Services - (USA)

You are dealing with the wrong company.  You most likely have a FD terminal that can be used by other services.  You need to find the right person to help  you.  Next time do not go with your bank for processing credit cards.  Look for a independent representative.  Get references and look for a Certified Payments Professional (CPP).  Avoid going to your bank for processing credit cards as they are not much better. I hope this helps.  Ray at Tampa Bay Merchant Services.
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