- Report: #941473
Report - Rebuttal - Arbitrate
Complaint Review: florida cars 2001 inc
florida cars 2001 inc2290 s state road 7 miramar, Florida United States of America
florida cars 2001 inc knowingly gave me a bad vehicle miramar, Florida
*REBUTTAL Owner of company: Florida cars
*REBUTTAL Owner of company: CONSUMER IS A LIAR
*Author of original report: No sympathy
*Consumer Comment: You Expect Sympathy Now?
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I drove off with the vehicle and by day 2 it started to overheat as I made my way down to the dealership for maintenance that they promised me. [continued below]....
been picking up my phone and that the loan people have been trying to get a hold of me I told them that my phone was off and it would be back on Friday. it seem like they were rushing me to get it finalize with west lake financial i told them what about the car that's overheating on me they told the same old thing,that they would fix it just talk to the loan people to verify my identity i told them i wouldn't till the car get fix. they told me, and by they i mean barry the owner and one of his employee in the room at the time, that if I don't call them in time i would loose both cars and not to worry were gonna fix the problem they took the bmw key and had their mechanic check it out and told me to call the loan people so i told them let me use the phone so i can call them barry told me i cant call them on the dealer phone and insist on paying my phone bill with one of his business credit card I didn't thank anything of it i just thought he was being nice but now looking back i
realize he was just in a hurry to get rid of a bad car.
so after awards he then told me to lie to the loan people about why they couldn't get in touch with me and not to let them know i was in the dealership,I found it weird that he told me to do that when he in fact he told me the loan was already approve but still i went along with it so i then call west lake and told them whatever scripted lie he told me to tell them at the
time west lake financial then told me to hang up so they can call me so i hung up and and a few seconds later i got a call back and as they were asking me question they then ask whats my occupation i told them security guard very low and one of barry employees quickly told me to say millennium consultant which i kept saying very low to customer service and kept ask me to repeat it but because i wasnt to happy about lying i had a very low tone if you ask westlake fanancial for voice recordings you will see what i mean they then ask me about the car and ask if it was in working order i told yes but it keeps overheating and
that the dealer ship promise to fix it,after getting off the phone with them.i went back to talking about the overheating issue with barry he told me its the radiator and that he is getting me a new one and after replacing the part i drove off the same thing happen later in the day so i brought it back and that's when his tone started to change threaten to repo the car and told me i had to pay the remaining balance on the mustang or he wont fix it i went over there like 13xs trying to get this
This report was posted on Ripoff Report on 09/14/2012 08:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/florida-cars-2001-inc/miramar-Florida-33023/florida-cars-2001-inc-knowingly-gave-me-a-bad-vehicle-miramar-Florida-941473. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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