FOX Rent A Car This rental car company is by far the most deceptive and dishonest company I've dealt with to date. This is nothing more that a criminal enterprise posing as a legitimate business. Nationwide

I also had a lady contact me that wanted to make it right, her name was Yvette, and she gave me nothing but the runaround in her emails. One email was so absurd, it was laughable:

“I sincerely apologize for the your experience at our location and assure you the complaint has been forwarded to several key individuals. I also apologize for any confusion booking with an outside source may have caused. Our records indicate you purchased a Top 1 voucher which only covers your base rate making you liable for all taxes and fees and any additional items. I understand your confirmation email may have indicated you paid in full which means you did not make payments you paid in one transaction”

I especially love the definition of what Paid in Full means.

As a matter of fact, at the end Yvette told me she was going to "look into it" and then I never heard from her again. When I emailed her it auto-replied and said she was on vacation.

I did finally get a refund from your company; but only after I plastered your name all over the net via this site, facebook, and others sites that I own. It was only after I received a call from Alexandro that the situation was resolved. I suspect the reason is that when he called, I was actually on another line with a Seattle attorney that successfully sued you for the very same type of scam and informed him of that.

The reality is that FOX is a well-organized rental scam; it’s a classic bait and switch. FOX blame’s everything on a company that is likely owned by the same men that own FOX.

You use them as a front to mislead the clients into renting from you, then when they show up to pick up their car you drop the bomb on them and say the mix-up is between you and the third party site. It's hardly an ingenious plan that no one can figure out.

FOX rentals remind me of the Nigerian scam letters people get in the mail. There’s always some sucker willing to wire the money, and there’s always some sucker willing to rent from you. My suggestion to you Tatiana is to go find a real job, one you can be proud of, and stop playing your role in this scam.

      Absolutely the worst experience with a rental company ever. The clerk was so rude saying we should have read the fine print from renting from a foriegn company. After everything was dealt with she handed me the keys to the rental and walked away, had to play Marco Polo to find the car. Never ever would I rent from them again.

      Please consider paying more for a more reputable company. If I was not traveling with 2 children (5y & 6m) I would have went to another rental company. Save yourself the trouble.

Thank you for bringing this to our attention. We would like to look into this further. Please email Care[at]Enterprise.com with your full name, the exact rental location and any other details. -Tatiana

When emailing, please list reference # (130522-001621) the subject line.