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Report: #1307653

Complaint Review: Freedom Guitar - San DIego

  • Submitted:
  • Updated:
  • Reported By: line6ampguy — La Mesa California USA
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  • Freedom Guitar 6334 El Cajon Blvd, San Diego, CA 92115 San DIego, USA

Freedom Guitar / Dewey Bowen Freedom from good service and reasonable prices San DIego san diego

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Dewey and Sylvester (owners) are old school cheats who will invite you in as friendly businessmen, then lie, cheat and steal from you when they have your stuff. Stay away if you know what is good for you. I wish I listened to the Yelp reviewes :( I took an amp there for repair, because they were the inly authorized line 6 repair in SD. Repair was a simple swittch replacement. When I called they said should be about 1/2 hr job at 80/hr, but have to bring in to confirm. Once i gave them the amp, they confirmed switch replacement and they charged me a 30 diagnosis fee (which they didnt tell me about before I came in and they had my amp) and estimated 80+part to repair. They took over 2 months to get a part, which the supplier said they had in stock. When I brought my amp back to be repaired, they charged me 130 (they did apply the diagnosis fee to this amount) which was way more than the estimate, without my authorization (even though I specifically said to call if more than the estimate). Dewey claimed there was hours of work involved in the repair (please....hours to replace a selector nob!) I filed a complaint with Breau of electronic repair. Go to Moze Guitar, really nice folks there or even guitar center or anywhere else, these guys are old school bait and switch cheats!

This report was posted on Ripoff Report on 05/25/2016 11:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/freedom-guitar/san-diego/freedom-guitar-dewey-bowen-freedom-from-good-service-and-reasonable-prices-san-diego-s-1307653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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