- Report: #1098520
Report - Rebuttal - Arbitrate
Complaint Review: Gateway Chevrolet of Avondale AZ
Gateway Chevrolet of Avondale AZ9901 Papago Freeway Avondale, Arizona USA
Gateway Chevrolet of Avondale AZ Regrets and Threats Avondale Arizona
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5 years ago my husband and I bought a truck in CA. We paid it off, but they messed up on the paperwork so we never recieved a title, that dealership closed down, and we have been trying to get it ever since with our reciept. We had no intentions of trading in the vehicle, but when we were ready to buy a new car due to expecting a second child, Gateway Chevrolet told us they could get it no problem and we should trade it in for cheaper payments.
Regretably, we did just that. We gave them all paperwork we had, and they said it wouldn't be any problem for them because they have people who do that. We got approved, signed all documents, and drove away with our new car.
Now, months after all is said and done, our temporary registration is expired and we never recieved our plates. We asked them about it and they said they still have not gotten the truck's title so they are holding our plates. We drove to california to try to help them get more paperwork, and take care of things they said they could do.
Now, they call regularly with threats to take my husband to jail, and take away our daughter because they have been having a hard time getting the title, even though we are still helping them! We have made several trips, missed work, and they still call with threats even though we are doing everything we can to help them get the title that they knew before hand would be difficult. I already have had some complications early in my pregnancy, have been in and out of the hospital, and was doing so much better until they started calling with these obsurd accusations, and threats, I am having contractions and may go into preterm labor.
We went in today to try to help them again, we just need the bill of sale we gave them to go to CA and get the title now, however, they lost EVERYTHING! They have no copies, or anything to even get the title now, and they said they are going to have cops come to my house with guns drawn and take my husband and daughter away like we are criminals. With the missed work, and gas we used to do all this, we lost at least a months rent, on top of that the emotional stress it's putting on me and our unborn child is unsafe for us both.
They take no responsibility for thier actions, they treat us like criminals, and worst of all I don't know what I can do now that they lost every single paper we had for the truck we traded in. I'm getting tired of the harrassing phone calls, and am worried not only that they have some sort of pull to follow thru on these threats, but that my unborn baby is being affected by the emotional stress they are putting on me. I cry thinking about it, and cannot sleep, plus going to fall behind on bills because of the missed work.
This report was posted on Ripoff Report on 11/11/2013 01:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gateway-Chevrolet-of-Avondale-AZ/Avondale-Arizona-85323/Gateway-Chevrolet-of-Avondale-AZ-Regrets-and-Threats-Avondale-Arizona-1098520. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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