Grand Crowne resort Capital Resort They all looked us straight in the eyes and lied numerous times. Pigeon Forge Tennessee

 We were promised a $199 getaway (for a one bedroom) for anywhere we wanted to go only to find out that is good for only specific dates and few locations. We were also told that our information would come in the mail that we would need in order to use our timeshare. Finally after waiting and waiting, thinking it was lost in the mail, I called the phone number they'd given us only to find out we'd had the information the whole entire time and now was too late to cancel. After finding out all of the lies, we decided that they tell people this because if you find out they're lying, you call and cancel. In other words they have you wait for information so it puts you past your 10day cancellation in your contract. The points we bought and were told it'd get us 4-5 nights will only get us 1-2 nights. The rooms are unavailable, even though they supposedly have "thousands" of them. The very first call I made, only to find out that we'd had our login the whole entire time, I asked multiple questions, only for Noel to tell me that she'd have to call back and schedule at time for a question and answer session. This NEVER happened. The pictures they show of the extravagant rooms is what they said all of them looked like, well some hotels look better than these. We've made several attempt to call them and left multiple messages and gotten no help whatsoever. Now all they want is they're money. Please do not waste your time and especially your money and do your homework.