- Report: #527801
Report - Rebuttal - Arbitrate
Complaint Review: Grundy Worldwide Insurance
Grundy Worldwide Insurance400 Horsham Rd P.O box 1957 Horsham, Pennsylvania United States of America
Grundy Worldwide Insurance BUYER BEWARE, They give you a quote, take your money and then you never hear from them Horsham, Pennsylvania
*REBUTTAL Owner of company: Grundy Insurance vs. Grundy Worldwide
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I got a on line collectible auto insurance quote, gave the description of the collectible auto and sent in pictures. I accept the quote and send in a check. Weeks pass, no policy received, I hear nothing from them. I call and some guy puts me on hold 10 minutes. Then returns to the phone and states my vehicle is over-valued based on his looking at 2 pictures. No question what so ever. (I purchased at auction, I have 45+ years in automotive business and auto dealers license 10+ years, value requested is well below Kelly blue book.) He states only can insure for 50% of the on line quoted value based on who knows what. I say never mind, other companies would be glad to do business with me. I requested they send my check back which he agrees to do. I hang up and call Hagerty insurance, they give me a quote (much cheaper than Grundy) for same requested value Grundy turned down, give me a instant 30 day binder (fax) and mail me a policy and a bill, all within days. Over 3 months later I get a call from Grundy requesting to deposit my check and insure my auto for the lesser amount. I said (second request) just send my check back. Took them over three months to return my check. What kind of business are they running? Customer service seems non existent.
This report was posted on Ripoff Report on 11/23/2009 07:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Grundy-Worldwide-Insurance/Horsham-Pennsylvania-19044/Grundy-Worldwide-Insurance-BUYER-BEWARE-They-give-you-a-quote-take-your-money-and-then-527801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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