Complaint Review: Harvard Marine - East Setauket New York
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- Author Confirmed
- Harvard Marine 218 Main St #140 East Setauket, New York USA
- Phone: (631) 981-4300
- Web: harvardmarine.com
- Category: On-Line Stores
Harvard Marine Harvard Marine Canvas Sells Defective Products, Does Not Stand Behind Return Policy East Setauket New York
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HARVARD MARINE Does Not Stand Behind Their Products! Buyer Beware!
I purchase a water pressure regulator from Harvard Marine which failed two weeks after the installation. The unit developed a fracture and was filling my boat with water.
I contact Harvard Marine to return this item and they told me it’s now a warranty claim with Jabsco. What a joke! I was sold a defective product and now I need to go to the vendor and pay shipping costs to get the item replaced?!?!
Harvard Marine follows the Amazon Returns policy which is 30 days. I am within the window, but they still chose to not accept the return. They are obviously a very small company that I will NEVER do business with again!
I like to shop on Amazon because the prices are usually better than the local boating stores, but when companies sell defective items and do not stand behind them, that makes me more opt to stick with my local stores. Local stores will accept any return within 30 days, especially a defective one.
This report was posted on Ripoff Report on 12/12/2016 10:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/harvard-marine/east-setauket-new-york-11733/harvard-marine-harvard-marine-canvas-sells-defective-products-does-not-stand-behind-retu-1342697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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