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Ripoff Report | HomeAdvisorPro Review - Golden, Colorado
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Report: #1197537

Complaint Review: HomeAdvisorPro - Golden Colorado

  • Submitted:
  • Updated:
  • Reported By: elena — San Diego California
  • Author Confirmed What's this?
  • Why?
  • HomeAdvisorPro 14023 Denver West Pkwy Bldg 64 Golden, Colorado USA

HomeAdvisorPro Service Magic Was trying to cancel account within 3 days, after receiving "bogus" leads with completely wrong addresses. Tried to cancel via life chat, had to wait 20 min - no one initiated the chat. Had to call 3 times to cancel, finally, after canceling , had an e-mail congratulating me on the opening of the account with them! Had to stop payment on my credit card and now got the letter from them threatening to send my account to collection! Golden Colorado

*Author of original report: No contacts made so far

*UPDATE Employee: RE: Cancellation

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Was trying to cancel account within 3 days after signing up and recieving "bogus" leads with completely wrong addresses.

Tried to cancel via live chat - after 20 min waiting no one answered the message. Called 3 times - after 3rd time and a promise to cancel, had an e-mail congratulating me on the opening an account with the company. Had to put a stop on the credit card payments and now got a letter threatenning to take me to collection agency. 

This report was posted on Ripoff Report on 12/24/2014 04:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/homeadvisorpro/golden-colorado-80401/homeadvisorpro-service-magic-was-trying-to-cancel-account-within-3-days-after-receiving-1197537. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

No contacts made so far

AUTHOR: elena - ()

POSTED: Monday, January 05, 2015

I provided my information 3 hours ago per your request. No contacts were made from your company yet. 

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#1 UPDATE Employee

RE: Cancellation

AUTHOR: HASupport - ()

POSTED: Monday, January 05, 2015

Hello,

 

Thank you for your feedback and we apologize for any difficulties you experienced with our service.  If you would please provide your contact information to emailus@homeadvisor.com a representative will reach out to you and assist you.

 

Thank you,

HASupport

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