- Report: #1126630
Report - Rebuttal - Arbitrate
Complaint Review: iDreamProm
iDreamProm DreamProm Terrible Customer Service Internet
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We ordered from iDreamProm this year. My daughter is a senior and took weeks to pick out the exact dress she wanted for her Senior Prom. I ordered a size 4 (33 1/2 bust) in mint green color. What I received was a size 2 in a aqua blue. Per their return policy I contacted them immediately for an exchange. They have refused everything I have asked. They refuse to acknowledge any wrong doings. They even went as far as to ask me if I had put the dress under black lights to alter to the photo they requested. Then they offered me a new dress and asked when we wanted it by and what color. When I responded to them, they asked me for more money. Their customer service is terrible. I would NOT recommend purchasing anything from them.
This report was posted on Ripoff Report on 02/26/2014 07:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/iDreamProm/Select-StateProvince/iDreamProm-DreamProm-Terrible-Customer-Service-Internet-1126630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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