instant tax service They lied,cheated left my family homless Charlotte, North Carolina

 i received a phone call from instant tax service in dec 2011 they told me that i was approved for a chirstmas loan up to 1000. to bring my check stub. i went into the office on west blvd i asked them many times even read the application if it was an loan they said that the 50 dollars was a gift, as the were looking at my check stub they showed me how much i could get back I told them I would let them know if I was going to file.

the next i know they have filed my taxes without my consent which made me very upset, also they did not report all my income on top of that. then they gave me a date to receive my money back no later than jan 19. i never even still have no paper work from them except the copies i had them to give me. i told them i was going to sue them. i went back to them many times they  could not find my file. at on point then asking them what happened to the rest of my money they gave me feb 21.  they kept giving me the run around. due to have bills my 4 children and i became  homeless. still is as i type up this report it has been very hard for us in all areas of life for us.