Jo Helen Golden of J Golden Photography Photos: NO Delivery Beaumont Texas

This photographer has yet to send or show a proof of shipment. The picture I wanted to have blown up was emailed making the photos of quality so low that only 4x6 images chould have been printing.  A jump drive or CD with the photos were part of the package that I paid for and though the photographer claims to have sent 600 photos were emailed only 150 low quality photos were sent.  Also in the package sold, prints were to be included and the package included edited photos.  With the poor quality, the edited photos were not different then the unedited version.  This is why I have continuously claimed to not have received my product.  There are no large prints that can be made from what I received and the receipt shows the CD, prints, and edits were due to me.  Also, although there is no proof of shipment, the photographer's claim to have mailed the product were only made after I requested a refund. Prior to my request, this photographer had difficulties even knowing the a shipping number for the product sent, which she has yet to provided.  She has shown no proof of shipping nor shipping documents and her word is of no value. Even her claim for the pictures to be sitting at the post office since April only further demonstrates that she did not even attempt to mail the product until after I requested refunds.  I began asking for my product when it was due in February for graduation in June.  To use this photographer is a gross waste of money and a poor business decision, as business ethics are greatly lacking.  There are too many options available for her to ba a selection.  BEWARE!!

 This client had me email her all images as well as send her 659 images via dropbox. She received everything she paid for and extra.She printed her own images before mine arrived and when her certified mail arrived she ignored it and it's been setting at the post office in her home town since April and now its in route back to me.She ignored the certified notice several times on each attempt as she continues to claim she never received them.Angela doesn't need the prints I sent because she has all original copies uploaded from the DROPBOX I sent her.She also made invitations, did her own prints, and made a large image from my edited finished product..I have emails from her saying how much she loves them and text.She is a dishonest person who tried to get a refund once she received everything and once I proved everything she paid for was delivered via email and USPS they closed her case with no refund. SHE ANGRY THAT SHE COULDN'T GET SOMETHING FOR NOTHING. Also her packed included Make Up a 3 Hour Shoot,6 Edited Retouched Images,6/5×7 and 54 wallets..I sent her over 18 edited images, all unedited,3/8×10,14/5×7, and over a 100 wallets, plus 40/4×6..I do extra all the time never stealing from anyone, but this is the thanks I get for transforming her daughter and providing beautiful images.I will not pay to Ship to her again because she refused her package twice to prove her ridiculous case of not receiving her images.

This is just as suspected.  The due dates are set out just far enough to not be able to recooperate the cost from credit card transactions and these purchases are not covered by PayPal.  Absolute ripoff!!  After requesting a refund for products not received and filing complaints, the photographer tries to hurry and mail the products all of a sudden.  DO NOT DO BUSINESS HERE! This company is an absolute waste of time and money!!  Beaumont, TX has a population of less than 200,000 people but is listed in the top 10 cities in the U.S. with the highest crime rates.  I should have suspected such an outcome.