Jim Robinson (((Redacted))) admin@printshopsource.com 2167 Stringtown Road Suite 117 Grove City Ohio 43123admin@printshopsource.com DBA Jim Robinson Jim Robinson Hijacks parts to a machine that he invoiced us for and got paid for. Grove City Ohio

I am the buyer in question, who purchased the used Zund through Craig at Digital Equipment Brokers.  I need to set the story straight, and these are the facts as I know them.  I agreed to purchase the Zund for what I considered a fair price, especially considering that it included DEB paying or an installer to fly out, set up the machine, and spend a couple days training us on the machine.  The original ad only specified the KCT (kiss cut tool) to be included, so I inquired with Craig about the other important tools, specifically the drag knife and the router tool.  Without them it would be like buying a boat without a motor.  Craig replied back to me that he had a verbal conversation with the seller confirming that everything I asked for was included.  I later confirmed this with the installation technician who also had a conversation with the seller.  

When the machine arrived it was wrapped in pallet wrap only on a skid, with loose boxes underneath and some falling out.  The diver of the truck even had two loose boxes in his cab.  I could only inspect the machine through the clear shrink wrap and the belt appeared to be in pretty good condition with only a couple obvious cuts.  However, once I unwrapped the pallet wrap the belt fell apart in ribbons.  Craig's technician had to spend hours glueing it back together for us.  The biggest problem was that not a single tool was included in the boxes.  The manuals was there, which included the Universal Cutting Tool, the kiss cut tool AND the router tool.  The machine had the router head installed, just minus the spindle.  I have the router control box, the suction assembly, and everything I need for the router, just not the spindle.  I also received two boxes of drag knife blades, but no cutting tool.  I didn't even receive the KCT tool that was promised in writing in the ad.  

I then received a strange call from Jim Robinson, who claimed to be the seller.  He said he got my name off the shipping documents and looked me up online.  Sketchy.  He asked me if I would be interested in buying any of the tools for my machine, because he had some for sale off "another smaller macine he had instorage."  I informed him that for what I paid for the machine I expected all of those tools to be included.  He asked me what I paid.  I made the mistake of telling him (i was pretty mad by now), and he told me what he claimed to sell it for.  I also told him I don't care who made what on the deal.  

In my humble opinion I think the price he sold it for was fair considering the condition and the fact that Craig had to add on the cost for transportation and the installation/training technician.  But that is between Craig and Jim.  Jim wanted to sell me the "routing tool for $12,000 because a new one would cost $25,000."  That would have been true if the machine was only set up for cutting and needed the whole head assembly.  But I HAVE THE HEAD INSTALLED!!!  It is very obvious to me that the machine was set up for routing, and was only missing the spindle.  Jim then pushed me hard to threaten Craig with legal action to force him to purchase the tools from him for more money.  The situation was crazy.  I left it in the hands or Craig to make it right.

After a couple weeks of waiting Craig did come through for me.  He understood that I had a useless machine without any tools, so he purchased out-of-pocket for all new tools from Zund.  The brand new spindle only cost $6800.00 by the way Jim, and worked perfectly with the already installed head.  In the end, I was very frustrated by the situation caused by the seller, but extremely happy with the results provided by Digital Equipment Brokers.  My Zund is working great.  I only feel badly for Craig as he had to eat into his profits to buy me tooling that should have been included in the first place.  The KCT promised in writing, and to me on the phone by the seller, never arrived.  But the new replacment Craig purchased showed up just fine.   I will gladly buy more equipment through Craig at Digital Equipment Brokers any time.

Richard Forster, Great White Printing, Inc., San Dimas, CA

Gotta love the internet, huh?

As Jim Robinson's last threatening words to us were, "Aint Google a B****?"

Illegal? The only thing here illegal is that Jim Robinson James Robinson Dads Parts LLC or what ever he goes by put on our invoice KCT TOOL Insert. Well it never showed up with the Zund machine and Jim Robinson had our customer Richard at Great White Printing very upset as well as the Tech who also agreed it was hijacked and was obviously pulled off the machine by Jim Robinsons authority. Not to mention the owners manual that Richard at Great White received clearly shows that the tools belong to the Zund machine. The tech felt horrible becuase he was the guy who initially told us about Jim Robinsons Zund machine and told us that all the tools were included as a package just like Jim Robinson had told the tech originally. And by the way Richard at Great White Printing is fine with our company and we speak to him on a regular basis. Gotta love how Jim Robinson goes behinds everyones back, makes calls, phony posts, etc. and speaks for Richard at Great White Printing who never gave Jim Robinson any permission to do so. Then Jim Robinson posts today that he felt it is ok to hold the KCT TOOL Insert back and leave our customer Great White Printing in the dark? Very nice Jim Robinson. WTF? Jim Robinson also contacted us and threatened us to give him $9,500 for the tools that were high jacked from the Zund machine and that belong with it, WTF? Threatening us, our family, our business, etc. Also threatening us that his good buddy is an attorney in Florida. And Jim now claims there is another Zund surfacing that he has? Thats real interesting cause maybe the parts that were stolen from Great White's machine went to Jim Robinson's other machine?

Jim Robinson constantly complained to us that Global Garage was no good and could not assist him originally with the selling of his Zund Machine and that they were the worst, etc. Maybe Global Garage was smart and did not want to do business with Jim Robinson and figured out what kind of character he truly is.?

Slander? WTF? Jim Robinson goes on the internet with all of these lies to try and hurt our company then does not like when we surface with the truth and the facts. Oh we forgot, Jim Robinson is the King and no one can respond to his false statements, not really.

Also come to find out that Jim Robinson was calling plenty of techs, etc. in the industry at the time of our dealings to find out what the tooling was worth on our customers Zund Machine for him to sell. WTF? He had also mentioned and threatened us as well that he was looking around to see what he could get for these tools. WTF? Unreal!

Our legal counsel that we consulted with after Jim Robinson threatened us with his attorney buddy in Florida is very curious to know why the things that were paid for on the invoice were not delivered with the machine to our customer? This will turn into a big problem for Jim Robinson. We suggest Jim Robinson finish the deal and send Great White Printing what is due them immediately.

Craig with digital equipment brokers it's pretty clear you are making attempts to slander our companies name cause of the reprecussions that have ensued after stealing from us. First off the report you linked to is absolutely fake and an attempt to make yourself look valid to those considering doing business with you. There is no company in Alabama with that name nor have we ever done business with a company in Alabama. You're attempt to project your creditworthiness via false allegations is nothing short of immature and illegal.

For those who have the pleasure of reading this we will go into depth about what actually transpired in detail with Craig. Craig the person who wrote about our company contacted our company about an expensive piece of machinery we had for sale. He owns www.digitalequipmentbrokers.com and www.digitalscreenprint.net 

Craig immediately introduced himself as a broker who has thousands of buyers and has been in business for years. This was a lie as his company opened up in 2013 per the State of Florida's filings. He explained that he finds the buyer and only takes a COMMISION of the sale price as his profit. Sounded great. We agreed to a commission of %5.5 on the machine we were asking $69,000 for. Craig appeared very eager to get started right away and promised he could bring top dollar for our equipment and sell it very fast. This all sounded great!

We will now explain where things went astray with Craig. After handing over all the details about the machine, photos, specs ect so he could post them on his website. Craig then asked us what is the least our company would take for the machine which everyone knows is private information however since Craigs CLEARLY stated he only accepted commission we felt it was ok to disclose this private information.

We stated to Craig what the lowest amount we would go was which was $50k at first however we told him if it gets toward the end of the year we will accept 35k so we can clear it off our books as we had 2 of these machine and wanted to invest in other equipment the following year.

So this is where Craig scammed us. Craig did put the machine up for $69k asking on his website in the Fall. Then he collected offers communicating with our staff every week or two when he had offers SO he said. The original offers were below $50k and we declined them. Once it was December Craig knew we would take $35k to sell before years end. Craig proceeds to send us an offer for $35k at the start of December. We agreed, Craig knew we would cause we divulged this private info cause he was working for us he told us. It would just mean less commission for him right? WRONG! In reality Craig sold the machine for $65,000 and kept the difference between $33k and $65k which is around $32,000 in his pocket. The machine we later found out was sold to a company called Great White Printing located in San Dimas California buyers name is Richard call them if you desire. Craig never let us speak to them and for good reason he was going to make $32k on the deal not the %5.5 percent we agreed on.

So that is what happened. There are more details in regards to the buyer who was upset with Craig cause Craig stated the machine came with functions it clearly did not. Craig mentioned something about us not sending a piece for the machine, he is correct there. We had a small piece for the machine that was an accessory that cost $1500 located at our other manufacting facility we did not ship to Craig after we found this out and demanded he pay us based on the commission terms we agreed to. Had we known Craig would have done this we would have never told him our lowest accepted amount on the machine and just told him like any buyer inquiry to make an offer.

You can judged for yourself. Craig only posted about our company on here cause we posted a report first. His customers probably asked him about it and he felt he needed to deflect the negative review by projecting our employees or companies fault. His distorted perception was his company bought it from our company NOT his company was the middle man broker collecting solely commission.

We suggest not dealing with him at all. If you feel you must just tell him your asking price and let him send you offers. NEVER tell him your lowest selling price cause that is exactly what he will offer you. The really insulting part to this on top of everything is he collected $65,000 for our machine and then proceeded to charge us the %5.5 commission on $35k in addition to all the the other money while slandering our company!

Heres some more proof that Jim Robinson of Dads Parts LLC, Jim Robeson, James Robinson likes to take money from people than not deliver what he got paid for. Here is a buyer on ebay that got screwed by Jim Robinson. Just go to the search box on ripoff report's website and put the following number to see this complaint, 1203673.