Lawn Service Delfino Poor business practice Dallas Texas

Mr. Delfino committed to clean flowerbeds, trim hedges, kill weeds for a higher fee than I paid my previous lawn service.  I paid extra up front with the agreement that all lawn service would be kept up weekly.  I secured him a contract with my neighbor who has a larger yard, more shrubs and twice as much flowerbed maintenance.  He has continued to do neighbor's lawn and refused to do my lawn.  At the end of the season, last year, none of the agreed work was completed and he refused to continue service to my lawn even after I offered to pay extra for first of the season services.  He was rude and offended that I used a different service to mulch my flowerbeds.  He stated that he does full service, but he never let me know that he could have done the mulching.  He asked me who did my mulch and rudely told me to call that person to do my lawn.  Just poor business ethics all around.  Very frustrating after I basically begged him to do my lawn while he was next door doing my neighbor's lawn because I have an open house this weekend.  Wrong, wrong, wrong!!!