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Report: #1217211

Complaint Review: LIV Plastic Surgery TRUSTED BUSINESS | Ripoff Report Verified Safe™ …businesses you can trust. LIV Plastic Surgery to inspire hope; to raise level of person’s beauty inside & out, to make people healthier, self-assured & self-fulfilled by providing the best care to every patient. Dr. Andrew Ress, staff at LIV Plastic Surgery will create, nourish, sustain body you desire. - Boca Raton Florida

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  • Reported By: ED Magedson - Founder, Ripoff Report — Tempe Arizona Arizona
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  • LIV Plastic Surgery TRUSTED BUSINESS | Ripoff Report Verified Safe™ …businesses you can trust. LIV Plastic Surgery to inspire hope; to raise level of person’s beauty inside & out, to make people healthier, self-assured & self-fulfilled by providing the best care to every patient. Dr. Andrew Ress, staff at LIV Plastic Surgery will create, nourish, sustain body you desire. 6877 SW 18 Street Boca Raton , Florida USA

LIV Plastic Surgery TRUSTED BUSINESS REVIEW: LIV PLASTIC SURGERY commitment to customer satisfaction. LIV PLASTIC SURGERY a full service plastic surgery, wellness & medical practice. Services provided range from cosmetic surgery, skin cancer surgery, weight loss programs, general wellness, hormone replacement, skin care. Liv Plastic Surgery takes pride in customer satisfaction. Ripoff Report Corporate Advocacy Program assures customers of commitment to fairness & customer satisfaction. Consumers can feel confident & secure when dealing with Liv Plastic Surgery, recognized by Ripoff Report Verified™ as a safe business service.

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Ripoff Report REVIEW /Commitment to Customer Satisfaction

Liv Plastic Surgery joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
LIV Plastic Surgery is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Liv Plastic Surgery approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Liv Plastic Surgery did just that.

Liv PLASTIC SURGERY CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

"Liv plastic surgery is a full-service and award-winning plastic surgery practice and medical spa located in Boca Raton, Florida. Their beautiful facility is comprised of world class operating room that offers our patients in office surgery in a private setting. We also offer a full-spectrum of surgical treatments from the mommy makeover to face and neck lift. Their goal is to customize your entire treatment to your specific needs and to make your life-changing experience at Liv Plastic Surgery a positive, relaxing, and truly exciting one. Spa treatments include: facials, chemical peels, injectable fillers, Laser Treatments, and more.”



WHY LIV PLASTIC SURGERY IS BETTER THAN THEIR COMPETITORS

" The Surgeon’s Expertise. He is not only recognized for his impressive credentials and training, but also for his professional integrity, candid recommendations, and sincerity in patient care. He is known to spend a great deal of time with every patient – whether in consultation, surgery, or any follow up appointment. He is passionate about plastic surgery, and loves to transform patients’ lives for the better. Every stitch in surgery is his, and he sees every single patient himself for every follow up. All patient follow ups are complimentary. All patients also work directly with their personal patient coordinator to plan and organize their procedure. Their outpatient surgical center upholds the highest standards of care in the industry. Their office encourages open communication and comprehensive patient education to ensure all patients the best results. Their policy is to place patients’ safety first. They utilize only the best of the best in staffing, from experienced surgical nurses/technicians to the best nurse anesthetists in the operating room to experienced and compassionate in-office team. They utilize the best quality of supplies and instruments. They do not believe in cutting corners for cost-savings. All medical, surgical, and cosmetic products are of the highest grade in ingredients and performance. They provide state-of-the-art aesthetics, medical and surgical equipment for all patients. They stand at the forefront of advances in medical technology, and Dr. Ress is frequently praised for his progressive yet sound surgical techniques, creating unparalleled experiences. From the Personal Patient Care Coordinator to our Concierge services, a patient’s entire experience with their office is easy, smooth and extremely personalized.”



LIV PLASTIC SURGERY – STATEMENTS FROM THE DOCTOR HIMSELF

" My name is Dr. Ress with liv plastic surgery. I would like to thank you for taking the time to read this review. My practice is founded on my passion to transform lives for the better. I am passionate about surgical arts, and how even the slightest physical improvement can transform one’s perceptions of him or herself. I believe that everyone deserves to look and feel his or her best, and that sometimes, happiness can stem from the outside in.”

During the onsite interview, Dr. Ress was asked to describe a situation where a client was not satisfied with the level of service they received. Dr. Ress went on to explain that often times when working in the field of plastic surgery it is imperative to keep expectations realistic, "the time when patients have not been 100% satisfied...are when they are expecting more than what the procedure can offer. So for example, liposuction isn’t a form of weight control. So if a patient comes in and asks why haven’t I lost weight then they don’t remember that we discussed liposuction is sculpting and not weight management." Dr. Ress went on to explain how such complaints are handled, "we take any patients concern quite seriously. What we do is listen carefully to what the patients concerns is, make sure that there isn’t anything on our part that we could have done better. If there is anything we can do to correct or improve upon on the result we do it. For example if a patient requires a minor touch up, something that isn’t a completely new procedure, and it is medically reasonable...time to do it; we offer to do the revision surgery without charge except the cost of supplies and the operating room, our actual expenses. I don’t charge a surgeons fee. My revision rate is very low but I don’t hesitate to bring a patient back for a minor touch up if that is going to make them happy.”

QUALITY SURGERY AND PATIENT CARE FROM LIVE PLASTIC SURGERY

" At Liv Plastic Surgery we pride ourselves in providing the highest standards of surgical and patient care. We do not believe in cutting corners for cost savings, and we are passionate about delivering a positive surgical outcome and experience. Surgical skills and integrity are the foundation of my practice. I am first a doctor, then a surgeon. I care about each one of my patients, as if they were family. Liv Plastic Surgery distinguished by the highest quality of personal service, commitment to safety and confidentiality.

Dr. Andrew Ress and the physicians and staff at Ress Plastic Surgery are proud to present LIV Plastic Surgery and liv spa, the materialization of a dream years in the making. The finest surgeons, health and medical staff have been assembled to serve your needs in a world class facility. We will create, nourish, and sustain the body you desire. Your body is our concern, our mission.”



ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Liv Plastic Surgery is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Liv Plastic Surgery and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give LIV Plastic Surgery a positive Rating. Liv Plastic Surgery made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.

STATED IMPROVEMENTS FROM LIV PLASTIC SURGERY

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Liv Plastic Surgery is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Liv Plastic Surgery is dedicated to customer satisfaction Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Liv is willing to go beyond the call of good patient care and do what it takes to make things right with their patients. “At Liv, we have one of the most frequent post-operative, follow up schedules in the plastic surgery community. The doctor sees all patients himself for numerous follow up appointments. We also are known to be extremely accessible. Patients have the doctor’s personal cell phone number in addition to patient care coordinators’ direct lines and cell phone numbers. LIV Plastic Surgery receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.







*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that Liv Plastic Surgery will do whatever it takes to make sure their customers are properly taken care off.

In the future, if anyone has any complaints or concerns with Liv Plastic Surgery, you are invited to contact them directly via email: info@livplasticsurgery.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call Liv Plastic Surgery directly at 561-347-1611.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Liv Plastic Surgery. or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel safe confident and secure when doing business with LIV Plastic Surgery.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Liv Plastic Surgery Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers
Ripoff Report

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This report was posted on Ripoff Report on 03/21/2015 01:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/liv-plastic-surgery-cosmetic-doctors-certified-medical-clinic-boca-raton-florida-1217211. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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