Complaint Review: Magellan Health Services of AZ - Nationwide
- Magellan Health Services of AZ Nationwide USA
- Phone: 1-800-631-1314
- Web: www.magellanofaz.com
- Category: Health Insurance
Magellan Health Services of AZ Magellan of Arizona Denied Emergency Psychiatric Insurance Coverage. Even though only 1 Bed in town. Phoenix, AZ Nationwide
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I was brought in by a crisis response team because my friends thought i was acting strange. I was having a maniac bipolar episode. This was my first ever. I was in a full psychosis and completely unable to make decisions, drive a car, make a phone call. I was taken to a local emergency room where I sat for 6 hours. A social worker came in a gave me 2 choices. I could go home and the police would come and take me away in handcuffs in front of my children to the state mental hospital, OR I could go voluntarily to the only facility in town that had a bed available at an inpatient pysch facility.
She failed to mention that my insurance HAD NO out of network coverage for that facility. Upon arrival to the facility I had a full psychotic breakdown and attempted to escape. It took 10 security gaurds to subdue me. They shot Haldol in my arm and strapped me to a restraint bed for most of the night. I spent 6 days at the facility. On day 5 at 5:30 PM a social worker informed me that my insurance would not cover the visit. She said the bill was at $4500.00. I left the next morning.
I recieved a bill for $17,380.30. Best of all I had gotten a new job in the meantime and I now work for the hospital i owe the money to. They are going to payroll deduct my paycheck down to minimum wage. I have a family of four I support. We will be homeless on minimum wage. The Pyschiatrist at the facility said I was the sickest patient he had at the inpatient unit but i did not qualify for emergency care according to magellan because I was not suicidal or homicidal. I filed and appeal with magellan and was denied because they notified the facility on day 4 of a six day stay that i had no coverage.
I am a Registered Nurse with a bachelors degree that is suffering from a newly diagnosed severe mental illness. I had insurance for mental health, no one notified me of not being covered at that facility until the fifth night of a 6 day stay. Because I work for the facility that I owe the money to they will deduct my paycheck down to minimum wage. I have no means of paying this bill, I already live paycheck to paycheck, I rent and have no assets.
This report was posted on Ripoff Report on 10/30/2014 09:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magellan-health-services-of-az/nationwide/magellan-health-services-of-az-magellan-of-arizona-denied-emergency-psychiatric-insurance-1185967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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