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Report: #1315722

Complaint Review: Marbella For Sale - Puerto Banus , Malaga Internet

  • Submitted:
  • Updated:
  • Reported By: Bob63973 — V6B6J7 Canada
  • Author Not Confirmed What's this?
  • Why?
  • Marbella For Sale Edificio Marina Banús, Calle Francisco Villalón Internet Spain

Marbella For Sale Marbella ForSale S.L. Nicolas De Zutter Rip off Puerto Banus Malaga

*General Comment: Great experience with this company

*UPDATE Employee: False and defamatory

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 ** RIP OFF ALARM ** For the owner "Nicolas De Zutter" the work ethic doesn't mean anything as long as he can make even $1 more off you. It's been a very unpleasant experience dealing with this person as he has acted clearly against the mutual agreement and all promises made in person during the deal. He has made a big amount of commission on my deal which is totally OK BUT he sent a bill afterward and charged me 35 Euro per earth trip to property for a total of 1500 EURO. He clearly understands that he has promised to offer AFTERSALE service for clients living overseas as its a normal practice in Marbella when a foreigner is the Buyer. The 35 Euro fee has been never discussed and it's a complete RIP OFF. He had a deposit of 1500 Euro from me which he refused to pay it back while legally is not entitled to hold the money. I'm in process of making a legal claim against him through my lawyers. I would advise you to re-think before dealing with Marbella ForSale S.L. (Marbella For Sale) If you have any questions or need details on how he ripped me off, feel free to send me a message and I will reply. THANKS

This report was posted on Ripoff Report on 07/08/2016 09:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/marbella-for-sale/internet/marbella-for-sale-marbella-forsale-sl-nicolas-de-zutter-rip-off-puerto-banus-malaga-1315722. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 General Comment

Great experience with this company

AUTHOR: Maria - (Spain)

POSTED: Sunday, March 11, 2018

 I do not unterstand this bad report, i work with marbella for sale since February 2017 and they are very professional and if you have a problem the owner Nicolas is a person you can talk with and find solutions. I Believe this is a report of bad intención. Anybody can contact me if they have any questions.

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#1 UPDATE Employee

False and defamatory

AUTHOR: Andrew - (Spain)

POSTED: Monday, July 11, 2016

Mr Babak Ras,

 

Your comments are false and defamatory. Whether you recall or not, you signed a contract for 12 months Property Care. The fees you claim were never mentioned are detailed in that contract.

 

The cost of the 12 months Property Care Agreement is 1,200€ +IVA, giving a total of 1,452€. We issued an invoice for that amount and you paid it.

 

Now, three months after signing, you want to cancel and still expect a full refund? The cancellation terms are also detailed in the contract you signed and state that 90 days notice is required. That´s two points of the contract which you breached.


We have never received a single complaint from any customer in over 8 years of trading. We have a complaints book in the office in accordance with Spanish law which we invite anyone to read whenever our office is open for business.

 

 

 

 

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