- Report: #1139808
Report - Rebuttal - Arbitrate
Complaint Review: Mass Spectrum Botanicals - Tampa, Florida
Mass Spectrum Botanicals - Tampa, Florida704 E Norfolk St Tampa, Florida USA
Mass Spectrum Botanicals - Tampa, Florida PAYPAL *DANNSPROTOC.Dann Jarvis On 4/3/14 I placed an order with Mass Spectrum Bontanicals of Tampa, Florida. As of this date, 4/18/14 the item has not been delivered. There is no phone listing for this company and they have not responded to the several emails I sent requesting details as to the non-delivery. The amount was immediately charged to my account. Tampa Florida
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The item I ordered online was immediately charged to my account. I have not recieved the item from Mass Spectrum Botanicals.
On April 3,2014 I placed an order with Mass Spectrum Botanicals and recieved this: Thank you for your order Your order has been received and is now being processed. Your order details are shown below for your reference: Order: #7452 Product Quantity Price Gingers, YELLOW TURMERIC (Curcuma longa) Jamaican (#MSB-0001) Quantities & Prices: 1 SFRB 1 $8.00 Cart Subtotal: $8.00 Shipping: $6.00 via Flat Rate Order Total: $14.00
The same day I recieved this: You sent a payment of $14.00 USD to Dann Jarvis. Apr 3, 2014 11:33:25 PDT Receipt No:XXXXXXX-XXXX
Hello XXXXXXX, This charge will appear on your credit card statement as payment to PAYPAL *DANNSPROTOC. Merchant information: Dann Jarvis firstname.lastname@example.org Instructions to merchant: None provided Shipping information Shipping method Not specified Description Unit price Qty Amount Gingers, YELLOW TURMERIC (Curcuma longa) Jamaican ( quantities-prices: 1 SFRB ) Item #: MSB-0001 $8.00 USD 1 $8.00 USD Shipping via Flat Rate $6.00 USD 1 $6.00 USD Subtotal: $14.00 USD Total: $14.00 USD Receipt No: XXXXXXXXX Please keep this receipt number for future reference. You'll need it if you contact customer service at Dann Jarvis or PayPal.
As of this date April 17, 2014 I have not recieved the item. I have sent several emails to Dann Jarvis email@example.com requesting informations for non-delivery. There has been no reply from the company Mass Spectrum Botanicals - Tampa, Florida. At this time I would like a total refund of $14.00 to my bank account.
This report was posted on Ripoff Report on 04/17/2014 09:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mass-Spectrum-Botanicals-Tampa-Florida/Tampa-Florida-33604-4937/Mass-Spectrum-Botanicals-Tampa-Florida-PAYPAL-DANNSPROTOCDann-Jarvis-On-4314-I-pla-1139808. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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