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Report: #1238989

Complaint Review: mercury payment solutions - Durango Colorado

  • Submitted:
  • Updated:
  • Reported By: CETS — Colorado Springs Colorado USA
  • Author Confirmed What's this?
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  • mercury payment solutions 10 Burnett Ct Ste 300 Durango, Colorado USA

Mercury Payment Systems Awful, Predatory Business Durango Colorado

*Author of original report: Contacted to Resolve Dispute

*General Comment: Reviews???

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Terrible, awful, predatory business. Their sales reps over-promise and lie about their "great local service" to get you stuck. We canceled our account with them, which they gladly did when we could finally get ahold of someone, and they never mentioned a cancellation fee. The reason we even canceled our account was because we were being charged more than we were making every month. So clearly, we should have expected they would charge us hundreds in insane hidden fees to cancel our account. They claim to be a "local" business but somehow have rude and disrespectful representatives in other states to handle the flood of unhappy customers. The second you call them a liar because of all of their over-promising, they threaten you with their legal department. We are an extremely small business, and they never told us that we would have to make thousands in sales every month or we would incur their monthly "minimum" fees. If we would have been told that, we never would have signed up for their services!!! They run a shady business and we absolutely regret dealing with them. The proof is in all of their awful reviews. Business owners, run the other way!!!

This report was posted on Ripoff Report on 06/30/2015 03:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mercury-payment-solutions/durango-colorado-81301/mercury-payment-systems-awful-predatory-business-durango-colorado-1238989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Contacted to Resolve Dispute

AUTHOR: - ()

POSTED: Wednesday, July 01, 2015

We were contacted this afternoon and were able to reach an agreement. The company agreed to refund us and offered explanations toward parts of our complaint. 

 

 

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#1 General Comment

Reviews???

AUTHOR: Tyg - (USA)

POSTED: Tuesday, June 30, 2015

 Sorry to say this but a review means JACK AND SQUAT! Bad reviews are more then likely because someone COULD NOT get their way and out of SPITE they hop on the web and write something NASTY up. It doesn't mean that they are a bad business it just means someone had enough time on their hands to write something up and post it. HALF of the reviews you read are forged!!! Good OR bad. SO looking at reviews and basing your choices on said reviews only shows YOU to be weak minded. As to YOUR situation, DID YOU READ THE CONTRACT? If not then HOW are you supposed to KNOW how much YOU would need to make. Im sure the percentages are in the paperwork.

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