Complaint Review: Mojo Global - Internet
- Mojo Global Internet USA
- Phone: 480-339-4300.
- Web: www.mojoglobal.com/
- Category: Questionable Activities
Mojo Global Steve Halverson Steve Halverson sold me software to send out 100 letters a day to Linkedin prospects and it only worked about 2 weeks Scottsdale Internet
*REBUTTAL Individual responds: We are very sorry that this happened.
*Author of original report: This was a mistake and is 100% corrected
*Author of original report: I am being told that the charge was a mistake
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Mojo Global and Steve Halverson sold me software that was going to send me leads from linkedin by sending out my personal letter to prospects that were not in my connections... Linkedin kicked my off two different times and then the software was not able to work at all to send out my letters.. Steve assured me that they were a good company and they would have a differnet solution for me soon. I told him then that I wanted my money back. The support never picked up the phone again. The last time I did hear from support the tech told me that they were selling so many that suppout had no way to get back with everyone. In short, I cancelled about 3 weeks ago and it was confirmed with the Mojo support email and then they just charged my wife's account and they did not have her permissoion and I told them that they only had permission to charge the one time for $1000.00. I now have found out that they anyone can buy the same softeware direct from the owner for only $67.00 per month.... NOT $3000.00 per year.
This report was posted on Ripoff Report on 09/30/2015 06:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mojo-global/internet/mojo-global-steve-halverson-steve-halverson-sold-me-software-to-send-out-100-letters-a-da-1258090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 REBUTTAL Individual responds
We are very sorry that this happened.
AUTHOR: Steve H. - (USA)
SUBMITTED: Wednesday, October 07, 2015
As soon as I found out about the mistake I called this customer directly and we issued a prompt cancellation of the charge. This was an error in our billing system that was immediately corrected. I have since talked with Bill and he is happy with the efficient resolution. We take our clients success very seriously, and we were disheartened that Bill was charged unexpectedly. Mojo is passionate about helping our clients, and we will continue to operate by putting our customers needs first.
#2 Author of original report
This was a mistake and is 100% corrected
AUTHOR: - ()
SUBMITTED: Thursday, October 01, 2015
I have no issues with Steve Halverson or Mojo Global, there was only a mistake and it was corrected.
#1 Author of original report
I am being told that the charge was a mistake
AUTHOR: - ()
SUBMITTED: Wednesday, September 30, 2015
I was told by Mojo that the charge to my accouny was a mistake and the refund is on the way.
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