- Report: #1118709
Report - Rebuttal - Arbitrate
Complaint Review: Networx Systems LLC
Networx Systems LLC3211 Energy Lane Casper, Wyoming USA
Networx Systems LLC No integrity...Gives bogus leads and refuses to give credits even their own rep says are bad Casper Wyoming
*Consumer Comment: here we go again
*REBUTTAL Owner of company: dissagree
*REBUTTAL Owner of company: Networx Scam
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Before I prepaid to get exclusive leads, I discussed thoroughly with the rep at Networx as to what constituted a valid lead. When we were in agreement that their operational mode was the same as my expectations, I gave the go ahead to commence paying for leads. Right away I started getting bogus leads from people that did not want services at the time they contacted me. The leads would call to tell me they were not calling for service; they just wanted to know if I charged a fee, would come out if the service company at their house at the present time couldn't fix it... if I would;
wanted to wait to see what the insurance adjuster was going to say about her undiagnosed system etc. The customer service rep agreed that the 4 leads I wanted credit on were not qualified/valid leads, and they would get credited within the week. He went as far as stating that the leads were so poor that if they were to give this poor quality of leads to every contractor that did business with them, they would go out of business.
When the credit did not go through, I called and talked to the original rep that oversold their program. He promised to send an audio recording of our conversation which supports the facts of what we both agreed would be acceptable vs. unacceptable leads. He has now refused to send the recording. There idea of a lead is,"Hello, I am not in need of your services and I don't want you to come to my house." What a lack of integrity to commit such a fraud.
This report was posted on Ripoff Report on 01/27/2014 09:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Networx-Systems-LLC/Casper-Wyoming-82604/Networx-Systems-LLC-No-integrityGives-bogus-leads-and-refuses-to-give-credits-even-the-1118709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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