• Report: #1119693

Complaint Review: O'Connell, Michael / Major Asset Recovery

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  • Submitted: Thu, January 30, 2014
  • Updated: Thu, January 30, 2014

  • Reported By: Carl — Woodland Hills California
O'Connell, Michael / Major Asset Recovery
1727 state st, rm 23, Santa Barbara, CA Santa Barbara, California USA

O'Connell, Michael / Major Asset Recovery Michael O'Connell deceptively sold me broken equipment and is now avoiding providing a refund Santa Barbara California

*REBUTTAL Owner of company: KARL IS A LIAR

*Author of original report: Michael from Major Asset Recovery and his lies

*REBUTTAL Owner of company: Return the UPS

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Michael o'connell from Major Asset Recovery ( ripped me off on a APC 3000VA rackmount UPS system.

He descriped a UPS that was in working order with brand new batteries. When I arrived at a two floor office building in santa barbara to pick up the unit I realized this guy was running his Asset Recovery business out of a 10' by 10' office that looked like he was living in. That's when I realized something is a little weird. He then took me to a closet where he kept the UPS APC I was buying but when he pulled it out he had his cousion help move the unit. I didn't get a good look at it. Even when I tried to load it into my car myself he insisted that he do it himself. It was not until I got home that I realized the unit's top plate was coming off because all the screws in the unit were missing (like someone opened it to try to repair it).  I have bought many of these systems and never have I seen this. My concerns about this unit being broken were confirmed. I have been deceptively sold a broken unit. 

I called him and he said he can mail me a check for a refund. My concern was that this was a lying about mailing me a check so I asked if he could just paypal me instead. He agreed to paypal me. Three days later I'm still waiting for the paypal money from him. It's not that hard to use paypal.  I called him again today and was argumentative and refused to provide a time frame when he could paypal me. I said clearly "Just give me a time frame when you can paypal me, today, tomorrow, when?"  he refused to give me any time frame and told me that he was hanging up on me.

It is clear this guy is trying to give me the shaft. I should have known something was wrong when I arrived at his "office".

Michael o'connell from is not to be trusted.

This report was posted on Ripoff Report on 01/30/2014 05:07 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company


AUTHOR: usbank1 - ()

First of all in front of witnesses I told him if it didn't work return it. There was no way to know if it worked it was 240 volt power special plug. Nobody in the building had that plug. He agreed. If it didn't work he knew exactly what to do. BRING IT BACK. HE DIDN"T. He wanted a refund on something that he still has in his possession. WHO DOES THAT??

Then he wants a paypal refund? He paid cash. Right Karl? Right. So I eat fees on a transcation for you. Why? I Decided to pay him by check. I can mail that usps. Not fastest enough for our new buddie karl/lac/trust here. He does this. Actually he agreed to a check the same day he filed this report. On the 6th of February a week after he did this slander to me I tell he yep bring it back. Yep writing a check to a real entity not "Trust" Yep make an appointment or you will be escorted off the property by law enforcement. You are out of the 30 day california return period carl/lac/turst looks like its yours now. You enjoy that

Karl (its not even his real name or he has more than one) agreed to accept payment by check the same day he filed this report January 31th(check the dates). He was pursuing a refund after doing this and not returning anything. The 6th of February is a week later karl/LAc/Trust/whatever? He did not offer to get in his car and drive back with the unit as he claims. THAT IS LIE NUMBER 1! HE OFFERED NO SUCH THING. Why? If its me I get in the car and drive up here and get money money back like everyone else would do.

That does not sound like good faith or moral behavior does it? Where are all the morals and ethics in that Karl (AKA Lac Kast this guy has aliases??? KASTTODAY@GMAIL.COM). LIE NUMBER 2. He lies about who he is and where he comes from! You like to make speeches and talk about whats right but here you are dead wrong.

You don't live in woodland hills you have a PO box. LIE 3. You live in Conoga park! 818-456-6981(Conoga park number). You make a lot of comments about my lifestyle but you don't know anything about me. I DO LIVE IN santa Barbara thats true. You don't like my OFFICE oh well you will never come here again anyway. But working people do get comfortable in their offices and that is something I know you don't know anything about.

Thats why you wanted the check made out to trust(trust fund) are you hiding from the IRS? You are a child. There are no other other negative comments about me anywhere else on the planet. I have been doing this since 1988. How long have you been doing this? By the way was that your mom or your girlfriend(you have really bad taste) that drove you up here in that jalopy of a car?



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#2 Author of original report

Michael from Major Asset Recovery and his lies

AUTHOR: Carl - ()

I had tried to return the UPS immediately and was preparing to drive the hour it took to get there but he said "You don't want to do that, I believe the UPS is broken so just throw it away". I thought great that's easier.

It was not until he found out that I reported him on that he said: "Return the UPS, you will schedule an appointment in advance to return it. A return will be issued to your valid california company you are persoanlly affiliated"  Obviously this is ridiculous as it was sent on 2/6/14 (via text message), more then a week after he told me to just throw the UPS away and that I'd get a refund.

In addition I have email logs and text message logs throughout the week saying he'll mail a check and also a text message on 2/03/14 where I asked him if he mailed the check and he replied by text message with: "Yes I mailed it".. 

I've given up on Michael and everyone else should as well so he stops this mockery of a business and attempt to learn a lesson. Michael's bold face lies is shocking. Michael, it's time to start learning how to take responsibility for your actions.


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#3 REBUTTAL Owner of company

Return the UPS

AUTHOR: usbank1 - ()

Karl said a lot of immature things here but bottomline is return the product get your money back. You don't get to keep the device and get a refund NOBODY does business that way. You are really young and don't know what you are doing. This listing is permanent and the damage is done. I tried to work this out with you. I have an email from you from the January 30th,2014 where you agreed to a refund by check. The same day you filed this report. So you did this permanent damage to me but still expected a refund without returning anything?

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