- Report: #749931
Report - Rebuttal - Arbitrate
Complaint Review: OptumHealth, Inc.
OptumHealth, Inc.6300 Olson Memorial Hwy. Golden Valley, Minnesota United States of America
OptumHealth, Inc. Optum Health Bank Optum Health HSA Card allowed SIX foreign fraudulent charges, are sticking us with the $750 bill! Golden Valley, Minnesota
*Author of original report: Fixed it - after we complained to the FDIC; Optum still terrible
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We found the charges a couple of weeks ago. Optum Health Bank's position is that since it's over 60 days since the charges, we are simply out the money. To make things worse, we have to pay the IRS a 20% penalty for this money being used for something other than health care!!
WHY did Optum Bank not catch this?! WHY did they approve charges for non-medical use in a foreign country neither my husband or myself have ever been?! WHY did they not call us?! And now WHY are they trying to use some bogus rationalization to stick us with this bill?!
We are both absolutely furious! Optum Health sent my husband a new HSA credit card, but we think we will cut up both cards and tell Optum Health to kiss off!
This report was posted on Ripoff Report on 07/06/2011 07:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/OptumHealth-Inc/Golden-Valley-Minnesota-55427/OptumHealth-Inc-Optum-Health-Bank-Optum-Health-HSA-Card-allowed-SIX-foreign-fraudulent-749931. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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