• Report: #1091501

Complaint Review: Park View Law, Inc

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  • Submitted: Sat, October 12, 2013
  • Updated: Sat, October 12, 2013

  • Reported By: Kim — Corona California
Park View Law, Inc
8880 Rio San Diego Drive, Suite 800 San Diego, California USA

Park View Law, Inc Park View Law mislead me into believing they could improve my credit score. San Diego California

*UPDATE Employee: Results Achieved!

*Author of original report: Second Chance

*Author of original report: Contact Me

*UPDATE Employee: Response to Credit Agencies

*Author of original report: Questioning Guarantee

*UPDATE Employee: Park View Response

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After reviewing my credit report a Senior Credit Analyst gave me a quote for repairing my credit score based on the number of adverse accounts times three for the three credit bureaus.  The credit companies have very specific and strict rules about how long negative information remains on your credit report.  For my situation, my negative information remains on record for 7 years.  I am sure the credit specialist I spoke with knew this information but lead me to believe that several years had passed so the credit bureaus would be willing to remove the negative information.  I paid the sizeable fee to start the process.  After 60 days a monthly fee of $90.00 kicks in unless the company receives a letter stating to stop it.  I contacted the Senior Credit Analyst who looked at the  progress of my case and said that it should be further along than that.  He offered to waive the first $90.00 fee to give the company another month to get results.  Despite this promise the $90.00 still came out of my bank account.  When I called to question what had happened I was told that he never stated that.  Even though our phone conversation had been recorded no one at the company was willing to listen to that conversation to hear the truth.  As a result I spent $600 and had nothing repaired on my credit report.  Do not believe them when they tell you they can get the credit bureaus to remove negative information off your report.


This report was posted on Ripoff Report on 10/12/2013 12:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Park-View-Law-Inc/San-Diego-California-92108/Park-View-Law-Inc-Park-View-Law-mislead-me-into-believing-they-could-improve-my-credit-s-1091501. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Results Achieved!

AUTHOR: Park View Law - ()

Update on this customer's account:

Current snapshot of customer's results show a 24% deletion success with Equifax and 12% success with TransUnion and Experian!

Continuing to achieve even more results in the following months ahead!

 

Percent Complete: (Repaired or Deleted)

25%

12%

12%

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#2 Author of original report

Second Chance

AUTHOR: Kim - ()

 Thank you to Park View Legal for reaching out to me.  For a reduced monthly fee we are going to give this another shot.  I hope with additional time and resources I will be able to see the results that they have been successful at achieving with other customers.  I am anxiously waiting.  Best of luck to both of us.  I would love to be able to share my success story!

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#3 Author of original report

Contact Me

AUTHOR: Kim - ()

 I called Park View Legal last Friday, November 8, 2013 and asked to speak with the person responsible for writing replys to this website. The customer service representative that I spoke to said she would send a company-wide email out letting everyone know that I am trying to reach the person who has requested that I contact them. I have not received a call in the past week. I don't have your contact information, but you have mine so please contact me to discuss your proposal.

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#4 UPDATE Employee

Response to Credit Agencies

AUTHOR: Park View Law - ()

We understand the bureaus will explain they will no longer investigate further disputes but this is merely a stall tactic by them and why consumers choose to continue working with our dispute team for further results. It is a consumers right to continue disputing items as they wish and about 80% of our customers continue to receive results after the bureaus say they will no longer investigate the letters.  Its all a matter of remaining active with us and allowing us to keep sending letters.  

Again, we would love to contiunue working on this clients file and will even offer a discounted rate on the monthly subscription rate just to help her receive additional results.  Please contact our support team at support@parkviewlaw.com to reactivate the file and we will continue to achieve results.

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#5 Author of original report

Questioning Guarantee

AUTHOR: Kim - ()

 The contract I signed does not mention a money back guarantee. It states that a minimum of 1 disputed item will be removed from my report. 1 minor item was removed from my report so the minimum guarantee was achieved. I have received final reports from all three credit agencies stating that their investigations are complete and the remaining disputed items will come off my reports after 7 years. I do not know how Park View Law would be able to make the credit agencies change their policies.

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#6 UPDATE Employee

Park View Response

AUTHOR: Park View Law - ()

This customer engaged in services with Park View and agreed to allow the company a full six months to achieve credit dispute results.  All aspects of the agreement were successfully fullfilled by the company but it seems the customer cancelled service only after working with the company for two months.  The results based guarantee offered to customers is 100% of all fees charged refunded if results are not achieved in six months.  We as a company have successfully achieved results for 95% of our customers since 2009 and happily refund the 5% that we were unable to help.  We would love the chance to cotinue working on this customer's case and would still honor the six month guarantee should the customer decide to work with us.

 Also, we track our results daily and below I provided some results we were successfull in deleting for current customers in the past few weeks:

Deleted 1-Oct-13 PROG MGT SYS Collection Equifax
Deleted 1-Oct-13 PRINCE WILLM Judgement Equifax
Deleted 1-Oct-13 PLAINS COMM Revolving or Option Equifax
Repaired 1-Oct-13 FST PREMIER Revolving or Option Equifax
Deleted 2-Oct-13 ENHANCRCVRCO Collection TransUnion
Deleted 2-Oct-13 NCC BUS SV Collection TransUnion
         
Deleted 10/2/2013 11LM22 Judgment TransUnion
Deleted 10/2/2013 12LM73 Judgment TransUnion
Deleted 10/2/2013 I0600590800 State Tax Lien TransUnion
Deleted 10/2/2013 ACCT RECOVRY Collection TransUnion
Deleted 10/2/2013 ACCT RECOVRY Collection TransUnion
Deleted 10/2/2013 ACCT RECOVRY Collection TransUnion
Deleted 10/2/2013 ACCT RECOVRY Collection TransUnion
Deleted 10/2/2013 ACCT RECOVRY Collection TransUnion
Deleted 10/2/2013 CER STS REC Collection TransUnion
Deleted 10/2/2013 CER STS REC Collection TransUnion
Deleted 10/2/2013 DVRA COLLECT Collection TransUnion
Deleted 9/17/2013 VALLEY ST BK Installment Loan Equifax
Deleted 9/17/2013 ACCT RECOVRY Collection Equifax
Deleted 9/17/2013 ACCT RECOVRY Collection Equifax
Deleted 9/17/2013 ACCT RECOVRY Collection Equifax
Deleted 9/17/2013 ACCT RECOVRY Collection Equifax
Deleted 9/17/2013 ACCT RECOVRY Collection Equifax
Deleted 10/1/2013 US DEPT ED Education Loan TransUnion
Deleted 10/1/2013 US DEPT ED Education Loan TransUnion
Deleted 10/1/2013 US DEPT ED Education Loan TransUnion
Deleted 10/1/2013 UNIVOFPHX Open Equifax
Deleted 10/1/2013 2836698 Collection Equifax
Deleted 10/1/2013 US DEPT ED Education Loan Equifax
Deleted 10/1/2013 US DEPT ED Education Loan Equifax
Deleted 10/1/2013 US DEPT ED Education Loan Equifax
Deleted 9/29/2013 ACS/SLFC Education Loan TransUnion
Deleted 9/29/2013 ALLIED COLL Collection TransUnion
Deleted 9/29/2013 EXE FIN CON Collection TransUnion
Deleted 9/29/2013 FOCUS RECRY Collection TransUnion
Deleted 9/29/2013 FOCUS RECRY Collection TransUnion
Deleted 9/29/2013 FOCUS RECRY Collection TransUnion
Deleted 9/29/2013 SW CRDT SYS Collection TransUnion
Deleted 9/29/2013 WEST ASSET Collection TransUnion
Deleted 9/29/2013 WEST ASSET Collection TransUnion
Deleted 9/27/2013 ACS/SLFC Education Loan Experian 
Deleted 9/27/2013 ACS/DEPTOFED Education Loan Experian 
Deleted 9/27/2013 FOCUS RECRY Collection Experian 
Deleted 9/27/2013 FOCUS RECRY Collection Experian 
Deleted 9/27/2013 FOCUS RECRY Collection Experian 
Deleted 9/27/2013 EXE FIN CON Collection Experian 
Deleted 9/27/2013 CAC FIN COLL Collection Experian 
Deleted 9/27/2013 FRANKLIN COL Collection Experian 
Deleted 9/27/2013 SW CRDT SY Collection Experian 
Deleted 9/27/2013 ALLIED COLL Collection Experian 
Deleted 9/27/2013 CREDIT WORLD Collection Experian 
Deleted 9-Sep 6937379 Collection Equifax
Deleted 7/23/2013 NCO FIN / 99 Collection TransUnion
Deleted 9/6/2013 BONFIRECAPGR Auto Equifax
Deleted 30-Sep-2013 HSBC AUTO Auto Experian
Deleted 30-Sep-2013 HSBC AUTO Auto Experian
Deleted 30-Sep-2013 OKSTUDENTLN Education Loan Experian
Deleted 30-Sep-2013 HSBC BANK Revolving or Option Experian
Deleted 30-Sep-2013 HSBC BANK Revolving or Option Experian
Deleted 30-Sep-2013 OKSTUDENTLN Education Loan Experian
Deleted 30-Sep-2013 2007266LS Judgment Experian
Deleted 2-Oct-2013 CHASE Revolving or Option TransUnion
Deleted 2-Oct-2013 ACCT CNTRL Collection TransUnion
Deleted 2-Oct-2013 ACCT CNTRL Collection TransUnion
Deleted 2-Oct-2013 ACCT CNTRL Collection TransUnion
Deleted 2-Oct-2013 ACCT CNTRL Collection TransUnion
Deleted 2-Oct-2013 CAVALRY PORT Collection TransUnion
Deleted 2-Oct-2013 CRD PRT ASSO Collection TransUnion
Deleted 2-Oct-2013 CRD PRT ASSO Collection TransUnion
  24-Sep-2013 SACRAMENTO CTY SUPREME CO Judgment Experian
Deleted 3-Oct-2013 LAF BK & TR Installment Loan Experian
Deleted 3-Oct-2013 INTGRTYSOLTN Collection Experian
Deleted 3-Oct-2013 I C SYSTEM Collection Experian
Deleted 3-Oct-2013 MIRAMEDRG Collection Experian
Deleted 30-Sep-2013 GECRB/JCP Revolving or Option Experian
Deleted 30-Sep-2013 BK OF AMER Revolving or Option Experian
Deleted 30-Sep-2013 ACCELERATED Collection Experian
Deleted 30-Sep-2013 S1500CL223755 Judgment Experian
Deleted 30-Sep-2013 KERN CO SUP Judgment Experian
Deleted 41551 JEFCNTCRT State Tax Lien TransUnion
Deleted 41551 AFNI Collection TransUnion
Deleted 41551 I C SYSTEM Collection TransUnion
Deleted 41551 INTERCREDCOL Collection TransUnion
Deleted 41551 NATL RECOVER Collection TransUnion
Deleted 41551 ONLINE COLL Collection TransUnion
Deleted 22-Sep BROOKLYN REG Local Tax Lien Equifax
Repaired 22-Sep HSBC BANK Revolving or Option Equifax
Deleted 22-Sep CORTRUST BK Revolving or Option Equifax
Repaired 22-Sep HSBC BANK Revolving or Option Equifax
Deleted 19-Sep CORTRUST BK Revolving or Option TransUnion
Deleted 20-Sep CORTRUST BK Revolving or Option Experian
Deleted 30-Sep TARGET/TD Revolving or Option Experian
Deleted 25-Sep CREDITONEBNK Revolving or Option TransUnion
Deleted 25-Sep TARGET/TD Revolving or Option TransUnion
Deleted 25-Sep-2013 ENHANCRCVRCO Collection Equifax
Deleted 21-Sep-2013 LVNV FUNDING Installment Loan Equifax
Deleted 21-Sep-2013 LVNV FUNDING Installment Loan Equifax
Repaired 24-Sep-2013 OAG CHILD SU Installment Loan Equifax
Repaired 25-Sep-2013 OAG CHILD SU Installment Loan Experian
Deleted 25-Sep-2013 CB/EXPRESS Revolving or Option Experian
Deleted 25-Sep-2013 NRTHESTCRCOL Collection Experian
Deleted 25-Sep-2013 FRANKLIN COL Collection Experian
Deleted 25-Sep-2013 NRTHESTCRCOL Revolving or Option Experian
Deleted 41542 HARRIS JP52 Judgment Experian
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