• Report: #1085285

Complaint Review: pete kitt's automotive sales and service

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  • Submitted: Tue, September 17, 2013
  • Updated: Tue, September 17, 2013

  • Reported By: howardkeyra28 — syracuse New York
pete kitt's automotive sales and service
101 bennett rd syracuse, New York USA

pete kitt's automotive sales and service pete kitt's ripoff syracuse New York

*Consumer Comment: My history with Pete Kitt's

*Author of original report: shut the f*ck up dumba**...

*Consumer Comment: You Don't Need A Car

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Went to get a car from these peple they help put me in a car due to my situation said i had a 30 day warrenty sokd me a car with bad muffler n catalitic converters check engine light came on 4 days after i had it they said they repaird the car before they gave me it i waited about a month nothn was done they taped up lines and a molded hose had oil leaks kept trying to call and have them fix it withing my 30 day warremty and they gave me the run around then said i would have to come outta pocket for all of it or cut a deal n go half i needed my car to get to work everyday because i have no one i can depend on with a car so i kept driving it

they kept giving me the run around and now my cars broke down completly and not drivable i had it towed back to them and they said there not fixing it unless i pay full amount to have it fixed there not doing nothing and that even thow its broken down and not drivable and not in my oossesion it back here with them that i still have to make my payments now there being assholes and hanging up everytime i call and not heloing and said i better keep making all my payments that it not there problem

they rigged the car up to run for the moment and never repaird it like they were spose to so now what am i going to do i need help bad...also has coolant leak beacuse a hose they taped up engine makes nasty noise theres alot rong with this car semce ive had it and its rediculess that i have to go throgh this they said once i signd for the car thats it its all on me and thats bull and if you look theres tons of reports about pete kitt's and i wish ibwould have seen them before financing with them not my credit and reputation is gonna be damaged because of them they expect me to oay for all repairs in full and keep making my weekly payments thats comokete bull....

This report was posted on Ripoff Report on 09/17/2013 02:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/pete-kitts-automotive-sales-and-service/syracuse-New-York-13031/pete-kitts-automotive-sales-and-service-pete-kitts-ripoff-syracuse-New-York-1085285. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

My history with Pete Kitt's

AUTHOR: Greg - ()

I bought my first car from Pete Kitts two or three months ago, a blue 2001 Honda CR-V.  The whole process was painless, easy going and not at all what I thought buying a car would be like.  My experience with this company is nothing like the original author is describing.

Due to a lack of credit Pete Kitt's helped me begin the process to secure the money I needed through a credit union.  This process was to take longer than I, or they, anticipated and would result in me not having a car for my new job that had already started.  Chris, the man who sold me my car, allowed me three weeks to get the check from the credit union before Pete Kitt's would begin to require payments from me.

Three weeks, to the day, I brough them the check and began making payments to my credit union.  Further, they found a problem with my CR-V's AC and agreed to order the part and fix it for free when my schedule opens up (as I work in a busy, seasonal field).

Yesterday I had an issue with my tires and had to be towed off 690.  I had them take me to Pete Kitt's where I saw an interesting scene.  Four police cars, a lot of angry young people, and Chris (the dealer) talking to the police.  AAA dropped my car off and took off while I waited in the waiiting room.  Shortly after Chris came in, asked for a moment to compose himself before helping me, then helped me take care of my problem at no charge.

The issue with my car was not one caused by Pete Kitt's Auto Service and Sales, but by debris on 690 that caused my tired to go flat during a rainstorm.  Chris offered to help me pull the spare off a wrecked 2001 CR-V they had in the back.  And then he helped me through a long process of getting a tire for my car that would get me home.  Not only did he help me try and fix my old spare which AAA wrongly diagnosed as a bad schrader valve (a pretty serious hole, actually), not only did he help me get my new tire off the old car, not only did he help me put the new tire on my CR-V, not only did he do this all in the rain and mud at 8:00pm, he did it for free because I was in a time of need and he wanted to help.

He did this after being verbally abused and threated by a group of children who felt wronged.  And he did this all while not calling this punks what they were.  When I asked what the situation was he told me that there were some customers who felt wronged and decided to get the police invovled.  That everything that happened was on camera, and he was confident the issue would be resolved.  After he helped me fix my car (in the rain, mind you), he shook my hand and wished me well.  Congratulated me on my job again.

Once before I had to stop by Pete Kitt's to get my car "fixed".  a brush guard had fallen down and wouldn't stay up and in ten minutes they had it up and me running at no charge.  The solution was a permanent one that satisfied me, the police who brough the issue to question (while I was at a McDonalds one day), and my boss at work.

I will recommend everyone I know to buy from Pete Kitt's.  The service I have received as been absolutely phenominal and second to none.  How many other places will go through all these hoops for someone like me who is past warrenty after being verbally threatened by a bunch of punks?  Chris, and the rest of the crew at the company, are honorable and trustworthy workers and sellers.  They deserve praise, not lies.

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#2 Author of original report

shut the f*ck up dumba**...

AUTHOR: howardkeyra28 - ()

For one. I do t need to to ad periods or non of that i was writting somethn for my girlfriend ik more about cars than u ever will i abriviate things and i can use run on sentences if i want go suck an aids infected d*ck n die u dumbf*ck nobody cares for your disrepectful a** no need to read someones report and be disrepectful way smarter than u ever will be i work on ccars im all around car person body work and mechanics buddy i got my own car i financed had a few probs but i made my dealer fix everything cus i know dmv laws n lemon laws i know my rights n iknow stioulations on my contract my girl got into this car before ibwent out with her n she told me the hole situation so before u reply on somethn u dont know watch ya f*ckn mouth b*tch a** piece of sh*t ppl like u talk sh*t online but in person getvya sh*t rocked u a loud mouth disrespectful piece of sh*t online but in person a str8 b*tch.....who cares if i use oeriod exclumations question marks commas or anything i was makn a report for my girlfriend and at that i put a food in the dealers a** n got her sh*t fixed buddy cus they might talk to females like that n try to sell sh*t off cus maybe she isnt car savey but i went in n got sh*t handled cus they cant pull that okeydoke sh*t with someone who knows the laws n there rights when buying cars or financing so get ya facts str8 buddy so go suck a fat herpes filled aids d*ck n die slow....

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#3 Consumer Comment

You Don't Need A Car

AUTHOR: Jim - ()

Right there on that computer of yours, you have access to many, many examples of people writing something.  How is it you can see those examples and write something, attach your name to it and write a piece of crap like that?  No punctuation, no grammar, continuous run-on sentences!  Incredible!  You don't need a car...you are in desperate NEED of a tutor...somebody to teach you all of the things you obviously don't know.  Any third grader will do because apparently you didn't make it THAT far.

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