Complaint Review: Pioneer Pole Buildings - Schuylkill Haven, PA 17972
- Pioneer Pole Buildings 716 South Route 183 Schuylkill Haven, PA 17972, USA
- Phone: 570.739.0078
- Web: http://pioneerpolebuildings.com/
- Category: Builders & Contractors
Pioneer Pole Buildings Unethical Business Practices, Dishonest, Misleading Schuylkill Haven, PA 17972 Pa.
*REBUTTAL Owner of company: correct and we are sorry
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I was in the market for a pole building for storage. I located pioneer pole buildings and thought i had found a good company. I went the entire way through the process with them and was ready to contract with them when i realized I was being charged an extra $600 fee because i was more than 150 Miles from them. To be honest i do not mind the fee as I am about 160 miles from them. However with that said on their web site I located a map of their area and on the map it shows the area that pays the extra fee and the area that does not pay the extra fee. i live in the area that does not have to pay the extra fee, as the map on their web site.
So as to avoid the same issue as the other complaint about pioneer pole building on this site i decided to contact them first to see if they would make it right as they complained did not happen in their last rip off report. In my conversations with them I told them of the issue. They told me they had just had a meeting about travel and this extra fee, and anyone outside of 150 miles had to pay. I explained to them and showed them the map on their web site. They said they did nto care and it was a mistake that it had not been removed. After leading them to the map on their web site they removed it and told me they would not honor the map even though it was there and i showed it to them. I took a picture of the map and have attached it.
I asked the manager to have the owner Bob Green call me becuase he complained that he wa not contacted before the last complaint was filed against him on this site.. Well guess what Bob never called and I have never heard another word from them. Funny how easy it is to be dishonest and falsley advertise when buildings are selling
I liked the looks of pioneers buildings but their dishonesty and poor customer service are unacceptable.
This report was posted on Ripoff Report on 09/23/2015 02:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pioneer-pole-buildings/schuylkill-haven-pa-17972-17972/pioneer-pole-buildings-unethical-business-practices-dishonest-misleading-schuylkill-hav-1256782. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 REBUTTAL Owner of company
correct and we are sorry
AUTHOR: Bob Greene - (United States of America)
SUBMITTED: Wednesday, November 11, 2015
This person is correct in his complaint. We did not fix the map on the website and I did not call him back. He was outside our building area and we as a company were having trouble getting our workers to spend so much time away from home. We did not have a contract and we were up front in explaining our situation. I am sorry it offended you and from the picture you sent me it looks like you got a fine building installed. Not that it helps any but we will learn from this and try to be more detailed in looking for changes and updates on the website when changes are made.
Thank you,
Bob Greene
Advertisers above have met our
strict standards for business conduct.