Complaint Review: Portfolio Recovery Associtates, LLC - Norfolk Virginia
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- Author Not Confirmed
- Portfolio Recovery Associtates, LLC 120 Corporate Boulevard Norfolk, Virginia United States of America
- Phone: 800-772-1413
- Web: qualityservice@portfoliorecovery.co...
- Category: Collection Agency's
Portfolio Recovery Associtates, LLC An incorrect account number was given on a letter demanding collection of a debt. Norfolk, Virginia
*Consumer Comment: advise
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I contacted Portfolio Recovery Associtates LLC both by e-mail and then with a phone call requesting they send me proof of my opening the desputed account. I informed them that I had had an account with the company in question back in the early 1990's but it was paid off and closed and I also told them the account number in their letter was not mine! They asked me to give them the account number I had, and lots of personal information about me (to help me discover if a fraud was being perpertrated on me) and told them, "No, you give me the correct info and proof that I owed the debt or stop sending me letters!" I started receiving these letters the summer of '09. There is nothing on my credit report about this account. I even called the company I was supposed to be owing the debt to and they said they have no record of my account! I still get letters from Portolio Recovery Assocites!
This report was posted on Ripoff Report on 05/11/2010 08:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/portfolio-recovery-associtates-llc/norfolk-virginia-23502/portfolio-recovery-associtates-llc-an-incorrect-account-number-was-given-on-a-letter-dem-602276. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
advise
AUTHOR: John - (U.S.A.)
SUBMITTED: Tuesday, May 11, 2010
Send (and fax) the collection agency a letter via Certified Mail + Return Receipt (do NOT use regular mail) stating:
Per the Fair Debt Collection Practices Act, cease all communications with me about this alleged debt. Receipt of this letter is officially being time stamped via Certified Mail. I will pursue each subsequent phone call from your office with a $1,000 per incident penalty for Fair Debt Collection Practices Act violations
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