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Report: #1305404

Complaint Review: Prosper Lending - San Francisco California

  • Submitted:
  • Updated:
  • Reported By: S. A. — Memphis Tennessee USA
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  • Prosper Lending 221 Main Street, Suite 300 San Francisco, California USA

Prosper Lending Don't Waste Your Time San Francisco California

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I've had a loan that I've paid off with Prosper for over two years now. I've never missed or have been late on a payment. My husband and I currently needed a small loan for moving and relocation expenses. Prosper offered me a pre-approved loan, so I applied for it. The whole process was a joke. They requested unreasonable information. I sent them our tax return, W-2's, 1099, voided checks, photo ID's, even our marriage license. Keep in mind that I am a previous customer of theirs with good standing. They should not even need all of this information. Then I get a call from some JERK, named Ronnie. He asked me for more information. He wanted my last 3 months of bank statements, our last pay stubs, etc. I asked him why do they need all of this information. Especially, when they've done business with me before? He was so incredibly rude, and defensive. I felt it was told him uncalled for. I told him to just forget about it. I wasn't going to send them anything else. I found the whole process invasive. He said fine! Then he hung up in my face. Not one time did I raise my voice with him, nor was I rude. I felt I had the right to ask a total stranger why they needed so much personal information from me and husband for a small loan? I will never do business with them again. If they act this way to verify income, then imagine how they will act if you miss a payment? Why would they need my marriage license?! I hope they go out of business, because they are highly unethical.

This report was posted on Ripoff Report on 05/13/2016 12:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prosper-lending/san-francisco-california-94105/prosper-lending-dont-waste-your-time-san-francisco-california-1305404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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