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Report: #1065754

Complaint Review: Radio shack - winnetka Select State/Province

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  • Reported By: J. C. Echeverria — winnetka California
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  • Radio shack 20111 Sherman Way, winnetka CA. 91306 winnetka, Select State/Province USA

Radio shack RADIO SHACK Radio shack sells additional 2yr. warranty on phones & its a scam!! its fraud! winnetka california

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i bought the Glaxy s2 with boost mobile service thru Radio shack. i was sold an extended 2yrs. warranty claiming to swao/ replace my phone at any time within 2 yrs if it broke or went bad. purchase date 01/30/2013. my phone went bad 07/09/2013. went to Radio shack store. the sales rep said They no longer carry the galxy s2 and gave me an 800 number to call.

i called and they said they cannot do anything about it because the warranty is thru Samsung. i was never told this at time of purchase i only bought the warranty because i was specifically told it was a radio shack warranty directly ( no sending phone to get fixed or wait time just a straight right away swap.

now they tell me their warranty takes effect after factory warranty expires. which is after 1 year. then i only have 1 year left with them ( radio shack ) because the first year has passed. so i paid for 2 years turns out to be one year. they cant echange it or take it back i have to deal with the manufacturor. I WAS LIED TO!

i paid $424.68 . And they are breaking their own policy it says radio shack cannot sell additional warranty on products made by other manufacturors other then Radio shack,( specially in california )  And they sold me one!

This report was posted on Ripoff Report on 07/09/2013 08:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/radio-shack/winnetka-select-stateprovince-91306/radio-shack-radio-shack-radio-shack-sells-additional-2yr-warranty-on-phones-its-a-sca-1065754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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