- Report: #1073900
Report - Rebuttal - Arbitrate
Complaint Review: Raw Box Organics, Tampa FL
Raw Box Organics, Tampa FLTampa, Florida USA
Raw Box Organics, Tampa FL ripped off, failed to deliver product, failed to issue refund, bad customer service Tampa Florida
*REBUTTAL Owner of company: Raw Box Organics
*Consumer Comment: Amazing Company
*Author of original report: Refund was recieved once bank got involved
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Raw Box Organics ripped me off and has failed to return my calls. Their customer service is based out of California, despite the company being local and supporting local farmers. They charged my account, and never sent my product. I have been trying for weeks to get a simple refund. I have been patient and polite, but I am getting a little irritated that something as simple as a refund is taking them weeks. It takes sometimes two days to even get a hold of this company and when you do, they "take a message" and you have to wait for a call back, which could take another few days. I didn't want to have to write this report, but after asking for a refund several times, and even being promised one, and NOTHING...I'll do what I have to do. I work hard for my money and have a family to support and do not appreciate getting ripped off or getting the run around.
This report was posted on Ripoff Report on 08/07/2013 01:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Raw-Box-Organics-Tampa-FL/Tampa-Florida-33613/Raw-Box-Organics-Tampa-FL-ripped-off-failed-to-deliver-product-failed-to-issue-refund-1073900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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