- Report: #1118941
Report - Rebuttal - Arbitrate
Complaint Review: Recovery Solutions Group
Recovery Solutions Group7244 S. Dupont HIghway Felton, Delaware USA
Recovery Solutions Group Rob Sowers, Bill Richards, Louis Goldman Owner Felton Delaware
*REBUTTAL Owner of company: The Real Story
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I contracted with Recovery Solutions Group in December for 2 accounts... one was behind 23,000 and the other 53,000.
they reached agreement with one of my clients based in Moorestown, NJ and the client agreed to pay 2700 per month for 9 months until the amount was paid off. For this the agency was going to receive 18% commission. They made a November payment and i received the money in December. the Client made a December payment which I found out about late December. never heard about a January payment.
It was only after I contacted the client that I found out that they did make their January payment. I have not received a December or January payment.. After contacting them many, many times, I heard back from Louis Goldman was that they were holding the 5400 until 1900 had been paid for resolutions on the account owing 53,000.
We could not reach a resolution on this account as the account came to terms with express during this time and worked out a payment schedule.. I notifed Recovery of this situation that it was reesolved and we didn't need their help any longer.
One way or the other the account based in Moorestown, NJ has nothing to do with the other account and they should be sending payment. The checks should be 2100 for December and 2100 for January which is less their 18% commission. I feel it is a breach of contract to hold payment that is coming from another client.
This report was posted on Ripoff Report on 01/28/2014 06:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Recovery-Solutions-Group/Felton-Delaware-19943/Recovery-Solutions-Group-Rob-Sowers-Bill-Richards-Louis-Goldman-Owner-Felton-Delaware-1118941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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