SAI Home Products, Inc Westinghouse Consumer Care Powerful steam iron, did not perform as seen on T.V. advertisements Van Nuys , California

100 per cent return policy. I called customer service below and was given RMA# to return  product to SAI Home Products, Inc. Westinghouse Consumer Care, Department 4000, 7850 Ruffner Avenue, Van Nuys CA, 91406 location. Never received refund , company claims they never received the return iron. This iron is advertised with television commercials, but someone in south florida is a distributor. This company use multiple customer service numbers.  I lost my $ 89.95 with these scampers. These irons are no better than the store purchased irons, don't waste your time and money!