Complaint Review: Samson Exhaust - Sturgis Select State/Province
- Samson Exhaust Sturgis, Select State/Province USA
- Phone:
- Web: samsonusa.com
- Category: Motorcycles
Samson Exhaust Kenneth Price, Owner Lousy and deceptive customer service Sturgis North Dakota
*Author of original report: Original author
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Placed an order for supposedly "In Stock" exhaust system in first week of JUNE 2014. As of July 18, no product! They have NEVER called me to advise on ETA. I have called them, and been bounced around from voice mail to voice mail. No calls. Once they said the exhaust system lot had poor chrome and they sent them back for re-chrome. Would take about a week. No call. I called and they said back to re-chrome again. I asked for a manager or officer of company. Again, smoke and mirrors. Never a name or real person. Found owners name on Linkedin. Kenneth Price. Sent him an email of how his team refuses to let me speak to a manager to complain or get a definitive answer on ETA. So, there they sit on my $1000 and all I get is lies, deception and nonsense. I only wish I could find another provider for what I want. This system is prominently displayed on their home page. Quite the scam and lies. If you're able, spend your money elsewhere. My experience is horrible. I truly wonder if their product quality will be just as lousy.
This report was posted on Ripoff Report on 07/18/2014 05:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/samson-exhaust/sturgis-select-stateprovince-57785/samson-exhaust-kenneth-price-owner-lousy-and-deceptive-customer-service-sturgis-north-d-1163050. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Original author
AUTHOR: Phx Rider / Builder - ()
SUBMITTED: Saturday, July 26, 2014
Still got nonsense, as of 7-20. Cancelled order. Can you believe they told me 3 weeks to reverse my credit car don't? It takes 30 seconds! Bad business culture. Go elsewhere!


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