Complaint Review: Savvier - Van Nuys California
- Savvier 7850 Ruffner Ave Van Nuys, California United States of America
- Phone: 800-280-5574
- Web: www.mamawants.com
- Category: Weightloss Programs
Savvier Mama Wants Her Body Back Hidden Charges auto ship Van Nuys, California
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BUYER BEWARE!!!
I ordered the (supposedly) $9.99 Mama Wants Her Body Back DVD. When I ordered it I was set up on an automatic shipment of more DVD's (fine print that I did not read, not clearly stated).
I received my second video with a charge to my credit card of $19.99 plus $6.99 for S&H. I called immediately to cancel and was told that they would send out a label for the video to be returned and I could get my money back with the 30 day guarantee. I did not receive the label and never sent the video back. I knew I was out the $26.98, but coughed it up to lesson learned.
One month later I was charged another $19.99. When I called about this they said it was the remaining charge for the second video. Really??? They charge $46.97 for a DVD???? Yes, that is apparently the right amount. I did find it in the fine print. It was poorly worded to look like they would charge $19.99 a month for each video, but it turns out you only get a video every 2 months. So yes, $46.97 is the cost for the extra videos. This was an expensive lesson to learn. Their customer service department is not very helpful either.
This company engages in deceptive practices. I want others to know so that they are not taken by surprise like I was (learn from my lessons). Please know what you are getting into when you order this DVD.
This report was posted on Ripoff Report on 06/02/2010 08:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/savvier/van-nuys-california-91406/savvier-mama-wants-her-body-back-hidden-charges-auto-ship-van-nuys-california-609442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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