- Report: #1084315
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Complaint Review: Seasons Recovery Centers - Seasons Malibu| Ripoff Report Verified™ …businesses you can trust. Seasons Malibu *Serenity Malibu addiction recovery, drug / alcohol counseling using medical assessment management, detoxification, restorative therapies, individual psychotherapy, systemic family treatment, and much more. Holistic approach to addiction treatment, focusing on all aspects of a person in order to design the appropriate treatment plan ..for a long lasting sobriety once and for all.
Seasons Recovery Centers - Seasons Malibu| Ripoff Report Verified™ …businesses you can trust. Seasons Malibu *Serenity Malibu addiction recovery, drug / alcohol counseling using medical assessment management, detoxification, restorative therapies, individual psychotherapy, systemic family treatment, and much more. Holistic approach to addiction treatment, focusing on all aspects of a person in order to design the appropriate treatment plan ..for a long lasting sobriety once and for all.30745 Pacific Coast Highway - Suite 321 Malibu, California USA
Seasons Recovery Centers REVIEW: Seasons Malibu dedicated to Client Satisfaction. Seasons Malibu high-end, high resource dual-diagnosis treatment center. Providing multidimensional therapy on individual, one-on-one basis. Utilizing holistic, clinical, traditional evidence based modalities establishing balance finding any co-occurring disorders. Seasons Malibu *Serenity Malibu exclusive, intensive, only treating 8-10 clients at a time. Known for tremendous emphasis on one-on-one therapy, offering more one-on-one treatment with Masters level and above psychotherapists, doctors than almost any other facility in the world. Seasons Recovery Centers receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. By joining our innovative program Seasons Malibu made a serious commitment. Their Service Guarantee and dedication to world-class addiction treatment lets clients feel safe, confident and secure, when they choose Seasons in Malibu. Ripoff Report Verified™
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Ripoff Report REVIEW / Seasons Recovery Centers Commitment to Client Satisfaction
Seasons Recovery Centers joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Rip-off Report expects that members of our Corporate Advocacy Program will review and respond to ALL client requests or complaints promptly. [continued below]....
It means that if a client has a complaint or is unhappy, and if there is a reasonable basis for that complaint or unhappiness, we expect the client's issue will be given a prompt attention and, hopefully, resolution (some complaints and requests may not be reasonable, so this does not mean every complaint or request is guaranteed to be granted). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat clients fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.
A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By Ed Magedson - Founder, Ripoff Report
Seasons Recovery Centers approached Ripoff Report with the intent of wanting to resolve any client issues and reports posted on Ripoff Report. As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Seasons did just that. Seasons Recovery Centers has gone through great lengths to make sure they try and resolve any and all client issues. Seasons Malibu has joined the Corporate Advocacy Program because they want clients to know they will resolve any and all client issues. They never want their clients to feel like they weren’t taken care of. Seasons Recovery Centers stated “we treat all of our clients and their loved ones with dignity and respect and hold ourselves and our staff to the highest levels of integrity."
SEASONS RECOVERY CENTERS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
"Seasons Recovery Centers is an independently owned, California licensed, drug and alcohol treatment center that provides world-class addiction treatment services in a 5-star, amenity rich environment, overlooking the Pacific Ocean in beautiful Malibu, California. We believe addiction is a treatable condition arising from social, behavioral, hereditary, physical, or spiritual causes. When we find that root-cause we can end the cycle of addiction. We are so sure that we can help you or your loved one achieve long term sobriety, that we guarantee it! Follow our treatment plan, follow our aftercare plan, and if you relapse within a year of leaving our facility, just come back. No more fees, no more shame, just come and we will help you.
Of course there's fine print to this, which you can get by speaking with one of our caring admissions counselors or visiting our web site, but we are confident that if you are ready to do the work, that together we will dig down and find the root cause of your addiction and end it once and for all. No other facility offers such a comprehensive service guarantee. No other facility offers world-class addiction treatment for drugs, alcohol, and substance abuse in such beautiful surroundings. We have been independently rated as one of the top luxury rehabs in the world and back it up every day with integrity and commitment. We can assuredly tell you that there is no other treatment facility in the world who cares more about your safety and long-term sobriety than Seasons Recovery Centers / Seasons Malibu."
WHY SEASONS RECOVERY CENTERS TREATMENT AND CARE IS BETTER THAN THEIR COMPETITORS
Seasons in Malibu provides clients with more one-on-one, clinical and holistic treatment than almost any other facility in the world. We embrace all modalities of evidence based alcohol and addiction treatment including "Smart Recovery". Holistic treatment modalities like yoga, acupuncture, massage, sacral cranial therapy, surfing, kayaking, tennis, hiking, hypnotherapy, spiritual therapy, and more are woven into our program to help heal the mind, body, and soul. We offer full, medically supervised detox in a 5-Star environment featuring cuisine by Cordon Bleau trained chefs who are experienced in creating nutritious and sumptuous meals for every individual's diet needs.
Seasons Recovery Centers / Statements from the CEO.
"My name is Don Varden and I am the CEO of Seasons Recovery Centers. I would like to thank you for taking the time to review Seasons Recovery Centers. Seasons Recovery Centers provides addiction and alcoholism treatment like no other treatment center in the world. We do it because we care. We do it because we gain great satisfaction in seeing a flickering light become a beacon of light. The results speak for themselves. We have been independently rated as one of the top rehab centers in the world. Come to Seasons and tour our facility, meet with our clinical staff, and find out for yourself why our personalized, one-on-one approach to addiction treatment makes us the best choice for you or a loved one to finally achieve long term sobriety.
QUALITY ADDICTION TREATMENT / SERVICE GUARANTEE .
"At Seasons Recovery Centers we pride ourselves in having world-class addiction treatment professionals who also have the personal touch, what some call "good bedside manner". Our team of over 30 people provide intensive care to a limited number of clients at any one time, so we can focus on digging down to the root cause of their addiction and offer a true, custom tailored approach, that is constantly reviewed and revised on a daily and weekly basis, for each client, to ensure the very best outcomes. At Seasons, we use the latest, cutting edge, evidence based modalities, as well as traditional and holistic approaches uniquely combined to heal the mind, body, and soul.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND IS WORTH DOING BUSINESS WITH .
As stated above, Seasons Recovery Centers is committed to 100% client satisfaction and has made every possible effort to ensure that all clients have a positive experience while at their facility and in treatment. After speaking with the management at Seasons Recovery Centers and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Seasons a positive Rating. Seasons Recovery Centers made efforts to ensure that all clients were satisfied and Don Varden assured Ripoff Report that the business has an improved business model that features client satisfaction as the top priority. Don Varden, the CEO of Seasons Recovery Centers, stated “We carefully consider all client complaints as constructive criticism and use them as tools to improve our client services. Our clients are the face of our business and their satisfaction is of the utmost importance. We value our clients above all else, and look forward to continually improving so that their experiences with Seasons Recovery Centers remain strong, consistent, and positive. Your Success is Our Future."
STATED IMPROVEMENTS FROM SEASONS RECOVERY CENTERS.
Seasons Recovery Center’s process for working with clients varies on what type of needs a client may require. They look at each situation from a variety of dimensions: emotionally, behaviorally, family systems oriented etc. How they perform their protocols with clients and how they perform their services is based on specific needs. Their treatment program is individualized to assess performance function and to give aftercare and an outcome that is evidence based and promotes the greatest ability to have long term success. In order to ensure all clients concerns are addressed before leaving, their treatment teams perform exit interviews with the clients. These interviews were started within the last year as a way to ensure that clients were meeting the goals that were set for them, as well as informing them of their treatment expectations.
WHAT TO LOOK OUT FOR IN THIS INDUSTRY
"In researching treatment facilities for yourself or a loved one, always ask if they are currently licensed with a state regulatory authority. Also, be dubious of any facility that claims to have "the cure". Addiction is a serious medical and psychological condition that requires intensive treatment that should only be done in a safe, licensed environment, by highly qualified professionals, and no true professional would ever say that they alone have the cure. Also be aware of any facility that claims they can do the same thing on the cheap. World-class professionals and intensive, one-on-one treatment modalities by a team of 30 people, for treatment of 8 to 10 clients at a time, is not cheap. To a certain extent in this world, you get what you pay for, and it is the same way in addiction treatment.
If you want the best, unfortunately, it costs more." Seasons Recovery Centers is an independently owned, California licensed, drug and alcohol, full-service treatment center that provides the highest quality addiction treatment services, and is located in world famous, Malibu, California. We provide treatment for drug and alcohol addiction as well as co-occurring disorders like depression, trauma and eating disorders. People come from all over the world to our facility to achieve long-term sobriety and help with co-occurring disorders.
*Any consumer not receiving satisfaction from a member of Rip-off Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected] This kind of dedication to customer service means that Seasons Recovery Centers will do whatever it takes to make sure their clients are properly taken care of. In the future, if anyone has any complaints or concerns with Seasons Recovery Centers, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company’s response and to insure customer satisfaction).
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Seasons Recovery Centers or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report’s Corporate Advocacy Program, please contact us. [email protected]
Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you. Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike. Consumers can feel safe confident and secure when doing business with Seasons Recovery Centers.
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.
..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
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This report was posted on Ripoff Report on 09/13/2013 02:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/seasons-recovery-centers-seasons-in-malibu-addiction-alcohol-drugs-counseling-malibu-california-1084315. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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