- Report: #828532
Complaint Review: security metrics & first data
| security metrics & first data 4000 coral ridge drive
Internet United States of America |
|
security metrics & first data security metrics scam first data bad dishonest review Internet, Internet
*Consumer Comment: SecurityMetrics is Unfair Enterprise
*Consumer Comment: Follow the money
*UPDATE Employee: Just Listen
*UPDATE Employee: Quick Word
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the process goes on and on and they continue to charge. securitymetrics has an option to let email you when you are not pci compliant which by the time you receive it and fix it (or in our case call them and tell them our ip address to the dsl at our office is dynamic please update it to....) it's too late and they already have reported to first data you are non complaint. the whole thing is a under-handed way to charge you $25 per month. we urge you to STAY AWAY FROM securitymetrics and first data! they will bilk you with fees such as this and many others.
This report was posted on Ripoff Report on 01/25/2012 02:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/security-metrics-first-data/internet/security-metrics-first-data-security-metrics-scam-first-data-bad-dishonest-review-Inter-828532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
SecurityMetrics is Unfair Enterprise
AUTHOR: Reviewer - ()
SUBMITTED: Wednesday, May 01, 2013
Security Me Tricks ;-) can charge you tons of fees $120 per year (can be as high as $480) plus they will do hacks to your site without notifying the merchant first, so you may receive several hundreds of notification emails from your store that unaithorized access was attempted! And the IP addresses will point towards Security Metrics.
And what's worst that I never signed uup with them and they keep on emailing me even after the FirstData quit doing business with them. After I called SecurityMetrics and asked why they email me even if that FirstData no longer does business with them, they tolds me, yes, my account with them has expired and they will now remove me from their mailing list! After all those years I paid them $27 per mon th and $120 per year totaling in $456 per year! And I got nothing ihn return! I only got questionnaires and statements with impossible to unbderstand techie language and i was unable to meet any of those. Then several times I asked SecurityMetrics to explain some of those techie languages that I'm supposed to compliance with, but they responded they do not know what that is and that I must pay someone to explain them to me! Excuse me!? They are the ones charging FirstData and FirstData charging me in return and the stuff they write up they don't even kiw what it is and no help from them whatsoever other than hacking into my site and sending my "Egyptian language"? So I tried to get help explaining to me those techie languages that SecurityMetrics sent me, but I was told that PCI Compliance and the etchie lanbgfuage explanation to me will be charged to me a US$100,000, which is a price of my entire house! And I'm aonly making bnow about US$800 a month! Are they kidding? No wonder FirstData quit doing business with SecurityMetrics.
Well, as a business that uses First Data, I was told that I now will have to pay $139/yr to be pci certified.
Never had a chargeback, years with them, etc etc & blah, blah-doesn't matter.. they want the money.
They will charge because they can. As an innkeeper operating a B&B, I have found a card processor that caters to B&B's specifically and will now use them and guess what- no pci compliance fee and a flat 2.5% for non Amex. Should have left sooner!
#3 UPDATE Employee
Just Listen
AUTHOR: a.b7756 - (United States of America)
SUBMITTED: Monday, November 26, 2012
#4 UPDATE Employee
Quick Word
AUTHOR: MysticSage22 - (United States of America)
SUBMITTED: Wednesday, February 08, 2012

