• Report: #855655

Complaint Review: shopper systems

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  • Submitted: Sun, March 18, 2012
  • Updated: Mon, March 19, 2012

  • Reported By: Kimberly — dublin Virginia United States of America
shopper systems
6800 Southwest 40th Street #642 Miami FL 33155 Internet United States of America

shopper systems Unauthorized debit card charges Internet, Internet

*Consumer Comment: More info please

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Our teenage son is looking for a job and he came up on the web site for mystery shoppers They advertised a $2.95 charge to sign up for the possibility of making $50 an hour.

We where charged $49.95 on February 27, 2012, March 5, 2012 and March 14, 2012 for a total of $149.85 before we realized it.

We called on March 18, 2012 and talked to customer service representative Donald Dae who refused to refund the charges. He refused to give his supervisors name and he hung up.

These charges where not authorized and we did not get anything for them.

This company is a total scam. I want to purse this but really do not know how to proceed. 

This report was posted on Ripoff Report on 03/18/2012 01:07 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

More info please

AUTHOR: MochaG - (United States of America)

I'm sorry to hear about this situation. I used to do this mysterious shopping work for a couple of companies as well. After reading your report, there are so many things left out from your report that are critical to whether or not the company is a scam.

1) When you saw the possibility of making $50/hr, did you ever have a question in your mind about how it could pay out that well? From my experience, that high pay comes with more experiences and certain requirements in order to qualify for that kind of job.
2) When your son signed up, were you with him to read through the Term of Conditions (or Services)?
3) When your son signed up, did you and he read every thing? It is surprised to me that an amount of $2.95 could turn into $149.85 which is obscene. This seems to be an extra sign up fee for some other thing else. What are they?
4) When you called the customer service, Donald Dae, what was the exact conversation you had? What questions did you ask him? And what was his respond? When he refused to refund, there should be a reason behind this. It seems to me that you intend to not talk about it.

When I first did a mysterious shopping job, I got paid only $10 per job (not hour). The job took a couple hours to be completed (went to the site and completed the report)! However, the last job I did (after working in the field for a couple of years), I got paid around $40/hr but with a lot more tasks and report write up.

When you talked about $50/hr at the beginning, it is a huge red flag to me that you and your son didn't understand how this work. The extra fees you paid into could come from something which you did not elaborate in your report.
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