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Report: #1194074

Complaint Review: Stone Quarry Bulldogs - Garrettsville Ohio

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  • Reported By: ED Magedson - Founder, Ripoff Report — Tempe Arizona
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  • Stone Quarry Bulldogs 12126 Nelson Ledge Rd. Garrettsville, Ohio USA

Stone Quarry Bulldogs REVIEW: Stone Quarry Bulldogs Commitment to customer satisfaction. 1 year written health guarantee against any life-threatening genetic defects. . Some of the cutest, snuggliest, sweetest, healthiest, most adorable AKC bulldog puppies. Standard & mini-sized puppies. All puppies checked by licensed veterinarian prior to sale, all puppies come with record of vaccinations, deworming, AKC certificate registration, a small baggy of food to get started, & information is always available for food recommendations, nutritional supplements, & training. Stone Quarry Bulldogs receives positive rating for commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. By joining our innovative program Stone Quarry Bulldogs made serious commitment. Stone Quarry Bulldogs commitment to service, years of experience with raising english bulldogs, lets customers feel safe, confident, & secure when they choose Stone Quarry Bulldogs. Garrettsville Ohio

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Ripoff Report REVIEW / Stone Quarry Bulldogs Commitment to Customer Satisfaction

Stone Quarry Bulldogs joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.


When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.


ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
Stone Quarry Bulldogs is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By Ed Magedson - Founder, Ripoff Report

Stone Quarry Bulldogs approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Stone Quarry did just that.

Stone Quarry Bulldogs has gone through great lengths to make sure they try and resolve any and all customer issues. Stone Quarry Bulldogs has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they weren’t taken care of. Stone Quarry Bulldogs stated “on the first visit our customers are treated as friends, and after that they become as family." As bulldog grandparents, we treat our customers with respect and dignity, as they are becoming parents to our puppies.”



STONE QUARRY BULLDOGS CONTINUES TO CLARIFY WHO THEY ARE

"Stone Quarry Bulldogs, located in Garrettsville, Ohio, breeders of AKC english bulldogs of the highest standard and of the highest quality. We are the logical alternative to your pet store for purchasing a bulldog, as experts who are dedicated to providing the best puppies in Ohio and the United States.. We can assuredly tell you that we care very much about providing the most beautiful healthiest puppies possible to be loving family members to you.

Some of the feedback we have received include: 'This farm is an animal sanctuary’, 'Your animals are living better than some people are…”, and "you are the only person I would ever trust with my animals." Because WE LOVE ANIMALS! We love bulldogs, and we also love all other animals as well.”

WHY STONE QUARRY BULLDOGS IS BETTER THAN THEIR COMPETITORS

"Some breeders may not have the years of hands on experience as we do here at Stone Quarry… Careful consideration is used when each litter of puppies are planned… what males will compliment which females and the health and temperaments of both are also considered… we use this information to help our customers when trying to determine which puppy would best suit their family!”


QUALITIES OF A GOOD KENNEL

"WE WELCOME EVERYONE TO COME MEET OUR PUPPIES AND DOGS IN PERSON! If you are considering buying a puppy, always ask if you can come see the parents and puppies in person, if they say no, DO NOT BUY THE PUPPY! IF YOU LIVE TOO FAR, WE HAVE REFERENCES AND ARE HAPPY TO GIVE THEM! We have mamas and babies in our house, as you can see in these photos! WE ALSO SELL puppies from our breeding partners, we have been breeding dogs with them, and handling all sales for 5 years and we trust their dogs and puppies as they are from the same bloodlines as ours and we back all puppies with a 1 year written health guarantee against any life-threatening genetic defect!”



Stone Quarry Bulldogs / Statements from the owner.

"My name is Melissa Riley and I am the owner of Stone Quarry Bulldogs. I would like to thank you for taking the time to review Stone Quarry. Many years ago I fell in love with the bulldog, and I decided to commit myself to the raising of this breed and although the end goal has changed a bit, (I originally was on a mission to breed the most beautiful bulldog in the world so I could show it off to the world) but in these past years the reward is not the applause of others, or the esteem of being the best… the reward is placing a beautiful puppy into the hands of a family and seeing the smiles on their faces as they welcome their newest family member into their lives… some of the greatest memories we will ever make involve the love of animals, and I am so greatly blessed and forever grateful that I have been able to have the pleasure of introducing people to the newest love of their lives. It is my privilege and an honor to be chosen by someone as the breeder they wish to purchase a puppy from. I am always humbled when someone emails us saying they have been looking for 2 years and they have decided to buy one from us. It is such a wonderful feeling to know that there are many breeders out there, and they have beautiful dogs too… but yet people would rather drive sometimes 20 hours… to get one of our puppies. I love being able to share the joy of bulldog ownership with others…”



Stone Quarry Bulldogs is a name you can trust

"About five years ago Stone Quarry partnered up with several other breeders and we offer the same health guarantee for all puppies sold by us. We stand behind the health of all the puppies we sell. We also sell puppies from our breeding partners, we have been breeding dogs with them, and handling all sales for 5 years and we trust their dogs and puppies as they are from the same bloodlines as ours and we back all puppies with a 1 year written health guarantee against any life-threatening genetic defect!”

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Stone Quarry Bulldogs is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while choosing their new puppy!.

After speaking with the management at Stone Quarry Bulldogs and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Stone Quarry Bulldogs a positive Rating. Stone Quarry Bulldogs made efforts to ensure that all customers were satisfied and Melissa Riley assured Rip-off Report that the business has an improved business model that features customer satisfaction as the top priority.

Melissa Riley, the owner of Stone Quarry Bulldogs stated, “We carefully consider all customer complaints as constructive criticism and use them as tools to improve our customer service upon. Our customers are the face of our business and their satisfaction is of the utmost importance. We value our customers above all else, and look forward to continually improving so that their experiences with Stone Quarry Bulldogs remain strong, consistent and positive. You can't please everybody 100% of the time, but that doesn't mean you stop trying”


STATED IMPROVEMENTS FROM STONE QUARRY BULLDOGS

They’re new policy is to always stay in contact with all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Stone Quarry is willing to go beyond the call of good customer service and do what it takes to make things right with their customers. They added a facebook page as an additional way to stay in contact and also a Partner puppies page so there can be no confusion as to what litter a puppy comes from and photos of the parents so customers can get an idea of their puppy's adult appearance, also listed is the credentials of that particular litter, whether it be from champion bloodlines, and AKC certified pedigrees are available for all puppies upon request of customer!

"At Stone Quarry Bulldogs we offer a one year health guarantee against any life threatening genetic defect for all puppies and pride ourselves in customer satisfaction. We are confident in our breeding program and puppies.”


WHAT TO LOOK OUT FOR IN THIS INDUSTRY

"There are scams when making purchases on the internet, the best way to avoid scams is to not send money via western union… Paypal is a safe way to pay… when you make a purchase with Stone Quarry either by paypal, debit or credit card, you always get a receipt sent to your email confirming the purchase.”

“In all these years we have never had a complaint against us in regards to the condition of our dogs or puppies, and our dogs are regularly seen by our local vet that knows each of our dogs personally, by name! Some complaint we had was about our AKC registration not being legal, all of our dogs ARE registered with the AKC and ALL puppies are also registered with the AKC and ALL customers receive accurate AKC paperwork upon delivery or puppy pick-up! and that is a guarantee!"

*Any consumer not receiving satisfaction from a member of Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that Stone Quarry Bulldogs will do whatever it takes to make sure their customers are properly taken care off.

In the future, if anyone has any complaints or concerns with Stone Quarry Bulldogs, you are invited to contact them directly via email: minibulldogs@yahoo.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company’s response and to insure customer satisfaction). You can call Stone Quarry Bulldogs directly and ask for Melissa Riley at 330-858-4488.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Stone Quarry Bulldogs or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report’s Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.


Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel safe confident and secure when doing business with Stone Quarry Bulldogs.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program and about Stone Quarry Bulldog’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers
Ripoff Report

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This report was posted on Ripoff Report on 12/09/2014 04:04 AM and is a permanent record located here: https://www.ripoffreport.com/report/stone-quarry-bulldogs-trusted/garrettsville-ohio-review-s-1194074. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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