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Report: #1193308

Complaint Review: Swanson Health Products - Fargo North Dakota

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  • Reported By: Eileen — Palm Harbor Florida
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  • Swanson Health Products P. O. Box 6003 Fargo, North Dakota USA

Swanson Health Products Company Double Bills Customers Fargo North Dakota

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On 11/26/14, I ordered 8 different vitamins from Swanson Health Products, a total of $63.21, then discovered I was allergic to some of the ingredients, so contacted Swanson by fax on 11/30/14 to cancel the order, except for 2 vitamins.  I wrote them a check  for the $63.21.  On 12/1/14, Swanson then wrote a check to my bank for $19.82, for the 2 vitamins, with the exact same check number, saying a signature was not required, plus cashed my check for $63.21, rather than send me a refund.  A few days later I received the 2 vitamins, and several days after that received the cancelled order, which  was left by my front door.   I tried calling Swanson, but was put on hold indefinitely, so went to the Post Office to return the package, unopened and marked refused, but had to pay an additional $14.25 to do so, as it was shipped through their carrier named Lasership.  There was no phone number listed for Lasership on the package, and I did not want to open it.  This is basically fraud, so I will be contacting the BBB and other Government Agencies as well to investigate further.

 

This report was posted on Ripoff Report on 12/05/2014 10:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/swanson-health-products/fargo-north-dakota-58108/swanson-health-products-company-double-bills-customers-fargo-north-dakota-1193308. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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