• Report: #1159220

Complaint Review: Swett & Crawford Gregg Higgins and Jessica Fox are a bunch OF UNPROFESSIONAL, DISHONEST THIEVES

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  • Submitted: Wed, July 02, 2014
  • Updated: Wed, July 02, 2014

  • Reported By: Kate — California
Swett & Crawford Gregg Higgins and Jessica Fox are a bunch OF UNPROFESSIONAL, DISHONEST THIEVES
17901 Von Karman Ave. Irvine, California USA

Swett & Crawford Gregg Higgins and Jessica Fox are a bunch OF UNPROFESSIONAL, DISHONEST THIEVES Swett & Crawford and Cooper Gay DON'T WORK WITH THESE RUDE, UNPROFESSIONAL KNOW IT ALL MONEY CROOKS, JESSICA FOX IS A W* Irvine California

*Author of original report: ELM charges fees in excess of $4,000 to brokers come on, don't play dumb

*UPDATE Employee: Fees are more than reasonable

*Author of original report: Photos of these two - unprofessional losers Gregg Higgins and Jessica Fox

*Author of original report: Would you trust your insurance in the hands of these two - Gregg Higgins and Jessica Fox? I did not think so

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I have had the misfortune of working with Jessica Fox.  She is by far the worse person to work with. She acts like a know it all, but she is very unitelligent and careless.  She makes countless mistakes with customer's accounts and her hygene and attitude are terrible. She is a **.  Do yourself a favor, unless you like to be talked down to by someone with a high school or less education than deal with this lady.  As for Gregg Higgins, here's a four hundred pound older man who thinks he is the god of insurance. Granted, he understands his work fairly well, but he really is too full of himself and what he knows can be learned in a few months by anyone with a college education. This man is very unprofessonal. He gets angry and frustrated very quickly, and when he sees his favorite employee (Jessica) make mistakes he looks the other way.  He definately favors her and that is one of his biggest faults because a manager should not have favorites and should recognize whene someone is a problem and do something about it.  I speak about Gregg when he was a manager at ELM Insurance, the guy could careless how many people complained about Jessica, because he favored her.  That made him very unprofessional and unethical.  He was rude with his agents also, he had no customer service skills.  This is why the company got rid of him and his gothic assistant Jessica. Thank god and good riddance.


This report was posted on Ripoff Report on 07/02/2014 09:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Swett-Crawford-Gregg-Higgins-and-Jessica-Fox-are-a-bunch-OF-UNPROFESSIONAL-DISHONEST-THIEVES/Irvine-California-92614/Swett-amp-Crawford-Gregg-Higgins-and-Jessica-Fox-are-a-bunch-OF-UNPROFESSIONAL-DISHONE-1159220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

ELM charges fees in excess of $4,000 to brokers come on, don't play dumb

AUTHOR: Kate - ()

haha, yea over 25,000 hours of training for someone with a highschool educaiton. ELM staff really need to get their heads out of their asses. You are just "insurance agents,"  your phony balogny accreditations do not mean anything, now any lawyer or architect can put all your staff to shame, that is just the honest truth.

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#2 UPDATE Employee

Fees are more than reasonable

AUTHOR: Jackstraw - ()

 I have no idea who posted this but it seems they didn’t go to Management  who easily could have dealt with the  problem.  Most brokers charge fees and ELM is in fact in complete compliance with State Law and regulations concerning same.  In fact, the Calif. Dept. of Ins considers any fee over 10% to be excessive.  I all my years with the company, I doubt ELM has ever charged a fee is excess of 4%- well in compliance not to mention the disclosures that are made as required.

Finally as for any person get the knowledge necessary to Sell E&L and or D&O in a year- good luck.  It takes over 25,000 hours to be an expert.

 

 

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#3 Author of original report

Photos of these two - unprofessional losers Gregg Higgins and Jessica Fox

AUTHOR: Kate - ()

Would you trust your insurance in the hands of these two?

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#4 Author of original report

Would you trust your insurance in the hands of these two - Gregg Higgins and Jessica Fox? I did not think so

AUTHOR: k - ()

Deal with professionals, Look at these two, both money hungry unprofessional crooks - you need professional liability insurance go to a big name and stay away from Swett & Crawford, NSM and ELM - rip off crooks that charge a high broker fee to agents and consumers!!!!!!!1

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