- Report: #791850
Report - Rebuttal - Arbitrate
Complaint Review: tbdress.com
tbdress.comInternet United States of America
tbdress.com Tide Buy WARNING... CAUTION... POOR QUALITY!!! Internet
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Major problems getting a refund if you are not satisfied with the dress you ordered/bought.
The dress I ordered was too big, even though I provided thorough, complete measurements.
The QUALITY of the dress was POOR; frayed hems, twisted sleeves, bunched bodice, TOO BIG, TOO LONG, just a real disaster! It was just a pure disappointment and a HUGE hassle. The Customer Service department was not helpful or courteous at ALL and basically denied
that there were any problems. They even insisted that I provide MORE photos after I had
already provided 6 different shots of all the problems.
Thankfully PayPal reversed the charges after I filed a dispute and then escalated my claim.
Just don't order anything from them. Its not worth the run-around to seek a refund.
This report was posted on Ripoff Report on 10/24/2011 10:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/tbdresscom/internet/tbdresscom-Tide-Buy-WARNING-CAUTION-POOR-QUALITY-Internet-791850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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