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  • Report: #1026203

Complaint Review: Tel Debt Solutions

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  • Submitted: Sat, March 09, 2013
  • Updated: Sat, March 09, 2013

  • Reported By: SteveSr — Drexel Hill Pennsylvania United States of America
Tel Debt Solutions
199 S.Addison Road suite 104c, Wood Dale IL 60191 Wood Dale, Illinois United States of America

Tel Debt Solutions Deng Tax, Direct Media Power Turned off contact number with no forwarding OR instructions Wood Dale, Illinois

*UPDATE Employee: Client Services Manager

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Waiting for results from the tax agent, to whom I gave my social security number, then the company number I had was disconnected with no call forward OR instructions to contact them whatsoever. they also shut down the e-mail.

This report was posted on Ripoff Report on 03/09/2013 03:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tel-Debt-Solutions/Wood-Dale-Illinois-60191/Tel-Debt-Solutions-Deng-Tax-Direct-Media-Power-Turned-off-contact-number-with-no-forwardi-1026203. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Client Services Manager

AUTHOR: Client Services Manager - ()

It was disappointing to see the posting from Drexill Hill, PA.

We searched our records to see if we actually had a customer from that city and could not find one.

After further searching, we discovered and we are 99% certain, that this posting was written by a disgruntled former employee who had been terminated approximately 2 weeks earlier for violating company policy.

If we missed our mark here and this posting is from an unidentified customer, we really would like to hear from you so we can resolve the issue.  We take great pride in performing above the standard and if we made a mistake we would like the opportunity to correct it.

When you read the other posting you can plainly see it was from a real customer that we were able to identify and we corrected our mistake.

Please contact me @ 877-339-0391 x7010

Sincerely,

Brian McGehee

Client Services Manager - Teldebt Solutions Inc.

 

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