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Report: #1335841

Complaint Review: The Atlanta Center for Cosmetic Dentistry - Atlanta Georgia

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  • Reported By: Chris — Lilburn Georgia USA
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  • The Atlanta Center for Cosmetic Dentistry Atlanta, Georgia USA

The Atlanta Center for Cosmetic Dentistry Our horrible and expensive experience Atlanta Georgia

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Below is our experience with Atlanta Center for Cosmetic Dentistry. It may not be indicitive of what everyone experiences there. However, it has taken such a toll on us mentally and financially that I thought it was worth sharing our story....

We spent thousands of dollars to replace my wife's veneers. Things went wrong starting on the day of the procedure. The sales person (yes they have sales people) sold something to my wife without fully explaining how it would work inside her mouth. My wife didn't realize what she was getting until the day of the procedure when she saw the implant. At that point her teeth had already been prepped so when she expressed her concern the doctor became very agitated. Again, this was not our fault. The sales person did not do their job!

My wife was in pain after the procedure. She expected some pain but it continued for a long time. When she addressed it with the staff she was told that it is common and will go away "eventually". However she knew something was wrong but they would not take her seriously. 

It took months to convince them that my wife was in pain and that something was not right. They made a minimal attempt to fix the issues but it was obvious that they wanted to charge us for additional procedures. Due to the improper alignment of her bite and too much pressure being put on certain parts of her mouth, my wife ended up having a root canal. 

The last straw was when one of my wife's teeth disintegrated while she was eating eggs on Christmas morning.
Since then we have spent thousands of dollars to fix issues caused by this place. Some issues stemming from the work that was performed are tooth and jaw pain, a root canal, tooth extraction, crown. Not to mention the mental stress and anxiety that has take a toll on my wife.

Just to be clear, prior to this my wife did not have a history of dental issues. She had never had a root canal or needed a tooth extraction until after we went to the Atlanta Center for Cosmetic Dentistry. We feel that they did us a great disservice and now my wife's dental health is going to be affected for her entire life. 

We are not wealthy people. We did our research and chose who we thought would be the best place to care for my wife's dental health. Based on the review and the credentials of the staff we felt that this was the best place to have the work done. 

It is an understatement to say that we feel extremely let down by our experience.

This report was posted on Ripoff Report on 10/31/2016 09:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-atlanta-center-for-cosmetic-dentistry/atlanta-georgia/the-atlanta-center-for-cosmetic-dentistry-our-horrible-and-expensive-experience-atlanta-g-1335841. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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