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- Author Not Confirmed
- The College Network 3815 River Crossing Parkway Indianapolis, Indiana USA
- Phone: 1-800-395-3276
- Web: www.collegenetwork.com
- Category: Health Care Education
The College Network TCN My money/credit….held up since July 2014, still don't have it! Indianapolis Indiana
*UPDATE Employee: Your Exam Fee
*Consumer Comment: I too am waiting
*UPDATE Employee: Your Concerns
Show customers why they should trust your business over your competitors...
I have over $1600 in lifetime credit with The College Network. I requested a large sum of it in July 24, 2014 for an exam fee, and it is now December, 2014, and no word on where my money is. I started calling every week since October with the only response being…we are backed up. I really had high hopes with this company. The modules were mostly spot on, but now I am wondering about their ethics. As most people have said, "they are very nice on the phone" but that doesn't satisfy my request. In addition, was told I was sent out a partial check on Novermber 26, it is December 10, still no check.
This report was posted on Ripoff Report on 12/10/2014 06:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-college-network/indianapolis-indiana-46240/the-college-network-tcn-my-moneycreditheld-up-since-july-2014-still-dont-have-it-1194355. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
Your Exam Fee
AUTHOR: Customer Support - ()
SUBMITTED: Tuesday, January 20, 2015
Dear Jamie,
We apologize for the delay and we are working toward returning to our normal processing times. Please call 1-800-634-1443 and we'll see if we can;t get you bumped up the list.
Thanks and have a nice day!
Academic Support
#2 Consumer Comment
I too am waiting
AUTHOR: Jamie - ()
SUBMITTED: Wednesday, January 14, 2015
I have been waiting 20 weeks for my check to process and this is how it has been the last 2 years. The length getting longer and longer and each time they use the excuse we have an influx of requests. I'm sorry I have an influx of bills but am I able to put off paying them?
#1 UPDATE Employee
Your Concerns
AUTHOR: Customer Support - ()
SUBMITTED: Monday, December 22, 2014
Ms. Yohe,
Our records indicate that you contacted us on 12/10 to confirm that you had received 2 of your 3 exam fee requests. Your 3rd is in processing and should be sent soon.
We apologize for the delay, however a large influx of requests has led to increased processing timres. We are working toward returning to our normal processing times and your patience is very much appreciated.
Please accept our sincerest apologies and feel free to contact us if we can be of any assistance.
Academic Support
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