- Report: #1095089
Report - Rebuttal - Arbitrate
Complaint Review: The Tool Shack of Gulf Breeze Fl
The Tool Shack of Gulf Breeze Fl4370 Gulf Breeze Pkwy Gulf Breeze, Florida USA
The Tool Shack of Gulf Breeze Fl, The Tool Shack Pathetic service and a rip off Gulf Breeze Florida
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Took my riding mower in for service and was quoted $150 to $200 and was also charged a $70 deposit. After two weeks I called to check status and they said they were waiting on me to authorize a $260 increase. I said O.K. and asked why no one called me. No reason given.
After two more weeks I called again. They said the parts were not in but they would call when the mower was ready. After 2 months they called to say the quote was in error and it would be more like $350. I said O.K. 30 minutes later they called to say it would be $550 or more. I said forget it I'll come get the mower.
When I picked it up they said the $70 deposit was for the estimate. I asked; which of the wildely wrong estimates would that be for and how does it take 2 months to decide where to start? I'll never be back to buy anything or have any service done there, and I recommend others stay away as well...this is a very poorly run business. Go somewhere else or do the work yourself.
In the end, I lost $70, two months, two trips to the shop, and got nothing but frustration and uncaring attitude from the staff in return. I would have been much better off if The Tool Shack was not around. Hopefully it won't be for much longer.
This report was posted on Ripoff Report on 10/28/2013 09:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Tool-Shack-of-Gulf-Breeze-Fl/Gulf-Breeze-Florida-32563/The-Tool-Shack-of-Gulf-Breeze-Fl-The-Tool-Shack-Pathetic-service-and-a-rip-off-Gulf-Bree-1095089. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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