- Report: #1137293
Report - Rebuttal - Arbitrate
Complaint Review: ThinkCreditReport.com
ThinkCreditReport.com25379 Wayne Mills Pl. #355 Valencia, California USA
ThinkCreditReport.com Charged me for monitoring fee when I only wanted a copy of my credit report. Refused to refund my money. Valencia California
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I am having financial difficulties and wanted to get a copy of my credit report. This company said you get a free credit report but there was a $1 processing fee. I had to go through and answered numerous questions and one asked if I wanted a credit monitoring service which I said no. They gave it to me anyway and charged my card for it stating I failed to cancel it, when I had checked the box that I did not want the service. When I called they said I would not get my money back but they would cancel the service. They would not allow me to speak to a supervisor and only said it was in the 3 pages of terms and conditions. I marked a box that said I did not want services for credit monitoring so they should not have charged my card.
This report was posted on Ripoff Report on 04/08/2014 01:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/ThinkCreditReportcom/Valencia-California-91355/ThinkCreditReportcom-Charged-me-for-monitoring-fee-when-I-only-wanted-a-copy-of-my-credi-1137293. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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