United Patent Research TRUSTED BUSINESS REVIEW: Verified Safe. United Patent Research offers resources to invention industry that not only improves on an idea, but helps make them a reality. United Patent Research offers research, legal protection, exposure, follow-up & negotiation assistance. United Patent Research is committed to providing excellent customer service. 

Ripoff Report REVIEW /Commitment to Customer Satisfaction

United Patent Research Ltd joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

United Patent Research Ltd. approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. United Patent Research Ltd. did just that.

UNITED PATENT RESEARCH LTD. CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" United Patent Research Ltd. is one of the largest companies of its kind in the country. We specialize in assisting an inventor through all the steps required to take his invention from an idea to presentation to manufacturers and marketers – and then to a final agreement with a manufacturer or marketer. United Patent Research does everything the inventor might not be able to do for himself, including researching the product, finding a patent attorney who will represent him before the Patent Office, representing him at tradeshows, and connecting him with a law firm that specializes in licensing negotiations. Our goal is (and we assume the inventor’s is) to connect the inventor with a licensee/manufacturer – someone who is not just capable of producing the product but also distributing the product on a national as well as international scale, and then helping the inventor secure the best deal possible.”



WHY UNITED PATENT RESEARCH LTD. IS BETTER THAN THEIR COMPETITORS

"United Patent Research (UPR) refers the inventor to a registered patent attorney who provides patent services for our clients. If the patent application does not result in a patent, UPR covers all costs associated with refiling the patent application that is denied so there will be no cost to the inventor. If, on his own, an inventor does finally get to the stage of finding a licensee who is interested in his product, the inventor then faces the daunting challenge of first finding a law firm to represent him in negotiating a license and then encountering the outrageous legal expenses that are incurred when an inventor is faced with dealing with a licensee during licensing negotiations. United Patent Research has contracted with an independent licensing law firm (that has licensed over 100 products) that will represent UPR’s clients during licensing negotiations strictly on a contingency basis. United Patent Research (UPR) refers the inventor to a registered patent attorney who provides patent services for our clients. If the patent application does not result in a patent, UPR covers all costs associated with refiling the patent application that is denied so there will be no cost to the inventor. If, on his own, an inventor does finally get to the stage of finding a licensee who is interested in his product, the inventor then faces the daunting challenge of first finding a law firm to represent him in negotiating a license and then encountering the outrageous legal expenses that are incurred when an inventor is faced with dealing with a licensee during licensing negotiations. United Patent Research has contracted with an independent licensing law firm (that has licensed over 100 products) that will represent UPR’s clients during licensing negotiations strictly on a contingency basis”

STATEMENTS FROM THE PRESIDENT PATRICK RALSTON

" My name is Patrick Ralston and I am the president of United Patent Research, Ltd. I would like to thank you for taking the time to review United Patent Research, Ltd. United Patent Research does what an inventor needs to do, but cannot do on his own, to bring an invention from idea to fruition. United Patent Research knows and has relationships with attorneys, licensing law firms, technical writers, draftsmen, manufacturers and product sellers. Since the general inventor does not have access to such resources, and generally does not know how to obtain such access, United Patent Research provides its services in connecting the inventor with each of these resources and then works with the inventor in managing those resources. Still further, the general inventor also does not know about tradeshows where his or her product can be exposed to potential sales, and often would not even be able to gain admission to some of these shows. United Patent Research has contacts with, and at, most major trade shows in the United States and thus represents these inventors at such shows.”

" At United Patent Research, LTD. we pride ourselves in using the highest quality SERVICE.

At United Patent Research Ltd., we pride ourselves in providing the highest quality service to our clients. With regard to protecting the inventor’s invention, we only work with licensed patent attorneys who are members of the American Bar Association who are registered to practice before the United States Patent and Trademark Office (USPTO). They are qualified to handle all patent and trademark related matters before the USPTO. Then we only work with licensing law firms that have a proven record of successfully securing lucrative license deals for their clients. Our clients greatly benefit from our research services because we have a staff of engineers, physicists, biochemists, and technical writers with impressive backgrounds in the fields just mentioned, as well as degrees in journalism.”



ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, United Patent Research, LTD. is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at United Patent Research, LTD. and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give United Patent Research, LTD. a positive Rating. United Patent Research, LTD. made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.

STATED IMPROVEMENTS FROM UNITED PATENT RESEARCH

They're new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. United Patent Research, LTD. is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

United Patent Research, LTD. is dedicated to customer satisfaction United Patent Research is dedicated to customer satisfaction. We return every phone call within 24 hours and I, Patrick Ralston, have a one-on-one working relationship with all of our patent or patent-pending clients. They can contact me at any time and they will have a direct line to my office. I feel this relationship is imperative when working with our clients in striving to achieve our ultimate goal in obtaining a successful licensing agreement on their behalf. This is evident because United Patent Research is a platinum sponsor of the most powerful legislative body in the inventor world, which is the United Inventors Association. Being platinum sponsors, we are dedicated to the education and development of our clients’ products in developing their products for licensing. United Patent Research Ltd. receives a positive rating for their commitment to the Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Programs. United Patent Research, LTD. receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. *Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that United Patent Research, LTD. will do whatever it takes to make sure their customers are properly taken care off.

In the future, if anyone has any complaints or concerns with United Patent Research, LTD., you are invited to contact them directly via email: specialhelp@unitedpatentresearch.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call United Patent Research, LTD. directly at 301-570-6875.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with United Patent Research, LTD. or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel safe confident and secure when doing business with United Patent Research Ltd.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about United Patent Research Ltds’ Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

..by consumers, for consumers

PO BOX 310, Tempe, AZ 85280
602-359-4357 when selection starts, press 5 ...then, three seconds later press 1... Say who you are!

Our mission:

• Empower consumers
• Defend the First Amendment
• Expose wrongdoing
• Help companies regain control

ED Magedson: Founder, Ripoff Report
Follow Ripoff Report on Twitter
Follow me, Ed Magedson, on Twitter
Find us on Facebook