• Report: #1051976

Complaint Review: United Water Restoration | Ripoff Report Verified™ ..businesses you can trust. Commitment to customer satisfaction. full service restoration company available 24 hours a day, 7 days a week - Water, Flood, Fire, Storm, Sewage, Mold emergencies. Guarantee to dispatch a technician to your property within minutes of receiving your call.

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  • Submitted: Sat, May 18, 2013
  • Updated: Sun, May 19, 2013

  • Reported By: Ripoff Report — Tempe Arizona
United Water Restoration | Ripoff Report Verified™ ..businesses you can trust. Commitment to customer satisfaction. full service restoration company available 24 hours a day, 7 days a week - Water, Flood, Fire, Storm, Sewage, Mold emergencies. Guarantee to dispatch a technician to your property within minutes of receiving your call.
Pompano, Daytona Beach, Holly Hill, Daytona Shores, Florida USA

United Water Restoration Group REVIEW: United Water Restoration Group, Inc Commitment to customer satisfaction. United Water Restoration is a full service restoration company available 24 hours a day, 7 days a week - Water, Flood, Fire, Storm, Sewage and Mold emergencies. Guarantee to dispatch a technician to your property within minutes of receiving your call. United Water Restoration Group, Inc. receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. United Water Restoration Group, Inc. made a serious commitment. 100% customer satisfaction guarantee lets customers feel safe confident and secure when they choose United Water Restoration Group, Inc. Daytona Beach, Jacksonville, Holly Hill, Daytona Shores, Melbourne, Naples, Ocala, Orlando, Pompano, Port St. Lucie, Tampa, Port Richey Florida

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Ripoff Report REVIEW / United Water Restoration Group, Inc. Commitment to Customer Satisfaction

United Water Restoration Group, Inc. joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike. Located in Pompano, Daytona Beach, Holly Hill, Daytona Shores, Jacksonville, Melbourne, Naples, Ocala, Orlando, Port St., Tampa, Port Richey.

 Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report. [continued below]....

.....

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this—by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
United Water Restoration is Rip-off Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..


By Ripoff Report

United Water Restoration is a full service restoration company available 24 hours a day, 7 days a week for all your Water, Flood, Fire, Storm, Sewage and Mold emergencies. They guarantee to dispatch a technician to your property within minutes of receiving your call. They have 14 years’ experience in this industry and have helped thousands of home and business owners in restoring their property to pre-loss condition. They are well known in many the communities and work with all insurance companies as well as have friendly business relationships with a multitude of adjusters. They work side by side with them to assure that every step is handled appropriately and within your coverage specifications. They guarantee their work and have handpicked the very best staff so that they never lose that “personal attention” that customers rarely receive in this industry today. United Water Restoration employees are especially sensitive in the areas of customer service because they know that when someone’s home or building is in an emergency situation involving water, flood, fire, storm, sewage or mold damage, it in itself is overwhelming and stressful. United Water Restoration knows how important it is for customers to return to their regular life ASAP. As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at United Water Restoration Group, Inc. did just that. United Water Restoration Group, Inc. has always gone through great lengths to make sure they try and resolve any and all customer issues. United Water Restoration Group, Inc. has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they weren’t taken care off. United Water Restoration Group, Inc. stated, “The satisfaction of the client is most important to us. We place stringent standards that we enforce at every job for accuracy, respect of property and attention to detail to make sure we don’t ever compromise the quality of service..”

UNITED WATER RESTORATION GROUP, INC. CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

We guarantee our work and have handpicked our staff so that we never lose that “personal attention” that you rarely receive in this industry today. We are extra sensitive in the areas of customer service because we know that when someone’s home or building is in an emergency situation involving water, flood, fire, storm, sewage or mold damage, it in itself is overwhelming and stressful. We know how important it is for our customers to return to their regular life ASAP. The satisfaction of the client is most important to us. We place stringent standards that we enforce at every job for accuracy, respect of property and attention to detail to make sure we don’t ever compromise the quality of service.

WHY UNITED WATER RESTORATION GROUP, INC. IS BETTER THAN THEIR COMPEDITORS

United Water Restoration offers immediate response, as well as flexible scheduling for monitoring. United Water Restoration adheres to all policies of the certifying agencies, as well as enforcing continuous education for our technicians. One thing United Water Restoration Group Inc. prides itself in above all the rest is rock solid work ethics. United Water Restoration technicians, administrative staff, supervisors, customer service, and owners – work ethics and honesty are paramount.

United Water Restoration Group, Inc. / Statements from the owner.

 My name is Louis Nagy, and I am a Partner with United Water Restoration Group, Inc.. I would like to thank you for taking the time to review United Water Restoration Group, Inc.. United Water Restoration is a full service restoration company available 24 hours a day, 7 days a week for all your Water, Flood, Fire, Storm, Sewage and Mold emergencies. We guarantee to dispatch a technician to your property within minutes of receiving your call. We have 14 years’ experience in this industry and have helped thousands of home and business owners in restoring their property to pre-loss condition. We guarantee our work and have handpicked our staff so that we never lose that “personal attention” that you rarely receive in this industry today. We are extra sensitive in the areas of customer service because we know that when someone’s home or building is in an emergency situation involving water, flood, fire, storm, sewage or mold damage, it in itself is overwhelming and stressful. We know how important it is for our customers to return to their regular life ASAP. The satisfaction of the client is most important to us. We place stringent standards that we enforce at every job for accuracy, respect of property and attention to detail to make sure we don’t ever compromise the quality of service. .. “We offer immediate response, as well as flexible scheduling for monitoring. We adhere to all policies of the certifying agencies, as well as enforcing continuous education for our technicians. One thing United Water Restoration Group Inc. prides itself in above all the rest is rock solid work ethics. For our technicians, administrative staff, supervisors, customer service, and owners - work ethics and honesty are paramount. "With offices throughout the State of Florida,United Water Restoration Group, Inc. is there to serve customers in need 24 hours a day, 7 days a week.”

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .

As stated above, United Water Restoration Group, Inc. is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business. After speaking with the management at United Water Restoration Group, Inc. and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give United Water Restoration Group, Inc. a positive Rating as a Ripoff Report Verified™ safe business service member. United Water Restoration Group, Inc. made efforts to ensure that all customers were satisfied and United Water Restoration Group, Inc's management assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority. Louis Nagy, Partner of United Water Restoration Group, Inc., stated “We carefully consider all customer complaints as constructive criticism and use them as tools to improve our customer service upon. Our customers are the face of our business and their satisfaction is of the utmost importance. We value our customers above all else, and look forward to continually improving so that their experiences with United Water Restoration Group, Inc. remain strong, consistent and positive”.

STATED IMPROVEMENTS FROM UNITED WATER RESTORATION GROUP, INC..

United Water Restoration has improved their internal policy & systems to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. United Water Restoration Group, Inc. willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

WHAT TO LOOK OUT FOR IN THIS INDUSTRY

Unlike our competitors, United Water Restoration Group Inc. prides itself in, above all the rest is rock solid work ethics. For our technicians, administrative staff, supervisors, customer service, and owners - work ethics and honesty are paramount. *Any consumer not receiving satisfaction from a member of Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com This kind of dedication to customer service means that United Water Restoration Group, Inc. will do whatever it takes to make sure their customers are properly taken care off. In the future, if anyone has any complaints or concerns with United Water Restoration Group, Inc., you are invited to contact them directly via email: office.db@unitedwaterrestoration.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company’s response and to insure customer satisfaction).You can call United Water Restoration Group, Inc. directly at 877-855-4145, and ask for Louis Nagy.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with United Water Restoration Group, Inc. or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Rip-off Report’s Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com.

..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike. Consumers can feel safe confident and secure when doing business with United Water Restoration Group, Inc..

Here's why.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about United Water Restoration Group, Inc.’s Commitment to Excellence and Consumer Satisfaction. ....

 Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers
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This report was posted on Ripoff Report on 05/18/2013 03:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/united-water-restoration-group-pompano-daytona-beach-holly-hill-daytona-shores-jacksonville-melbourn-1051976. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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