• Report: #1041456

Complaint Review: Wyndham Vacation Resorts (Glacier Canyon)

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  • Submitted: Sun, April 07, 2013
  • Updated: Sun, April 07, 2013

  • Reported By: GlacierCanyonRipoff — Sheboygan Wisconsin
Wyndham Vacation Resorts (Glacier Canyon)
45 Hillman Rd, Baraboo, WI 53913 Wisconsin Dells, Wisconsin United States of America

Wyndham Vacation Resorts (Glacier Canyon) Wyndham Vacation Resorts (overbooked, oversold and overpriced) Wisconsin Dells, Wisconsin

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We purchased ownership in Wyndham Vacation Resorts at Glacier Canyon Lodge in WI Dells in 2010 with the expectation we would be able to vacation their on a regular basis.  Once we were sold our ownership we quickly realized that what we were purchased and what would be delivered were not the same thing.  Yes, the rooms are nice but for the few time we are able to get reservations the stays have been too short to enjoy much of a vacation.  Availability of one maybe two nights is common, if you are willing to vacation in the middle of the week.  Any attempt to book a full week is challenged with two or more seperate bookings that require a room change midway through the vacation (not fun).  And of course this is all based on whether they will give you a reservation at all.  It seems the resort not only oversold to its own Wyndham Resort owners but they also sell reservations to RCI.  I have been encouraged in one of my attempts to book at Glacier Canyon to transfer my points to RCI and try booking through them.   In our latest attempt to book reservations at Glacier Canyon we tried booking in Dec for a weekend in June, the booking was of course two seperate rooms and we were not able to reserve the dates we were hoping for.  When I checked our booking in April one of the two bookings is 'missing' and they cannot guarantee our stay, and we were left with one night instead of two (I guess on the bright side we wont have to change rooms ;-).  We are less than happy with this level of service but have come to expect it of Wyndham over the years.   I would NOT recommend them to friends, family or a worst enemy.

This report was posted on Ripoff Report on 04/07/2013 01:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wyndham-Vacation-Resorts-Glacier-Canyon/Wisconsin-Dells-Wisconsin-/Wyndham-Vacation-Resorts-Glacier-Canyon-Wyndham-Vacation-Resorts-overbooked-oversold-1041456. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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