Complaint Review: Xoom Global Money Transfer - San Francisco California
- Xoom Global Money Transfer San Francisco, California United States of America
- Phone:
- Web: xoom.com
- Category: Financial Services
Xoom Global Money Transfer Xoom closes my account Without reason San Francisco, California
*Consumer Comment: BS Company
*Author of original report: PROSTITUTES?! WTF?
*Consumer Comment: Xoom IS Terrible, but...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
After doing business with Xoom for over THREE (3) years, I received an email from them stating that my account has been closed for "violations of their user agreement." "Silly," I though! I have not done anything new or different than I have done over the prior 3 years. But, WTF, I read their "user agreement" anyway--top to bottom, word by word. I found NO violations, of course.
So I sent them an email asking them what are they talking about? I never receive a reply. Nice customer service! So I call them. The agent can only verify that my account has been closed for violations of Xoom's "user agreement." I called BS, of course! I explained that I had read the user agreement word by word and there are no violations. He claims he had no additional information to provide me and that no one at Xoom would tell me why my account was closed, even if they knew. WTF?!
So guys, there you have it. Xoom seems to be very arrogant about throwing away long established customers for no reason whatsoever! Maybe they think they are to big to fail? I hope consumers show them that nothing could be further from the truth!
Additionally, during March, 2010, Xoom revamped their service and did several things that make it LESS of a value. They increased the minimum send amount from $25 to $50 USD, and of course, increased the minimum fee from $3.50 to $4.99! Also, they eliminated PayPal as a payment method.
This report was posted on Ripoff Report on 04/05/2010 10:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/xoom-global-money-transfer/san-francisco-california-/xoom-global-money-transfer-xoom-closes-my-account-without-reason-san-francisco-californ-589984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#3 Consumer Comment
BS Company
AUTHOR: MadConsumer - (USA)
SUBMITTED: Tuesday, May 04, 2010
I also just received an email from Xoom as follows...
We write to inform you that, after careful review, we have disabled your Xoom account for violations of the Xoom User Agreement, effective immediately.
This decision cannot be appealed, and our customer service team will not be able to discuss the matter with you beyond restating the above.
Nonetheless, if you feel compelled to contact Xoom regarding this decision, you may send an email to us at account-compliance@xoom.com.
I read there entire agreement and no where did I find any terms that I have violated. I send money to some friends and thats all. I have heard about this from other people who say the same story, that XOOM for no reason just closes down there account. I will do everything in my power now to put them out of business. Western Union is a little more expensive, but NEVER had a problem with a money transfer. XOOM you can go to hell!!!
#2 Author of original report
PROSTITUTES?! WTF?
AUTHOR: Dr of Democracy - (USA)
SUBMITTED: Tuesday, April 13, 2010
LOL! To funny!!
I was sending money to my best friend--who happens to be MALE--for a construction project.
BUT, come to think of it, YES, he could be a hooker! LOL! Classic!!
#1 Consumer Comment
Xoom IS Terrible, but...
AUTHOR: Anonymous - (USA)
SUBMITTED: Tuesday, April 06, 2010
Xoom IS terrible but most of their business is Filipina Prostitutes. I don't know who YOU were sending money to, maybe you can tell us. But when they find out that the person youre sending money to is a prostitute of some kind they cancell both accts. yours and theirs. so whoever the girl is that you sent money to whos acct also got closed is the one that has to do with your acct closure most likely.
Advertisers above have met our
strict standards for business conduct.